Front Desk /Patient Care Coordinator / Wellness Concierge

Job Summary
Regenerate Me IV Hydration and Wellness is seeking an energetic and detail-oriented Medspa Front Desk / Wellness Concierge Patient Care Coordinator to be the welcoming face of our wellness center. In this vital role, you will manage the front desk operations, provide exceptional customer service, and support administrative functions to ensure a smooth and positive experience for all clients. Your enthusiasm and organizational skills will help foster a relaxing environment where clients feel valued and cared for from their first interaction. This paid position offers an exciting opportunity to be part of a vibrant team dedicated to health, beauty, and wellness.

Compensation

Earn an average of $16–$20 per hour with gratuities! This position has a base pay of $14.50 per hour plus gratuities, with total hourly earnings varying based on location, shift, and business volume. Join a fast-paced, growing wellness company in the heart of Las Vegas, where exceptional customer service is rewarded.

Responsibilities

• Greet clients warmly upon arrival, ensuring they feel comfortable and appreciated from the moment they walk in
• Manage multi-line phone systems efficiently, directing calls with professionalism and courtesy
• Schedule appointments accurately using scheduling software, including calendar management and reminders
• Handle client inquiries via phone, email, or in person, providing detailed information about services and products
• Maintain a clean, organized front desk area, including filing, data entry, and updating client records
• Support office management tasks such as bookkeeping with QuickBooks, invoicing, and basic bookkeeping duties
• Assist with administrative duties like proofreading documents, managing office supplies, and supporting team members as a personal assistant when needed

Requirements

• Proven experience in front desk or office management roles within a healthcare or wellness setting preferred
• Excellent customer service skills with strong phone etiquette and professional communication abilities
• Bilingual capabilities are highly desirable to serve diverse client needs effectively
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and data entry systems
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
• Experience with clerical tasks such as filing, proofreading, and maintaining accurate records
• Familiarity with office equipment like multi-line phones, printers, and basic bookkeeping software such as QuickBooks
• Ability to manage time effectively while supporting multiple responsibilities simultaneously
• Previous experience as a personal assistant or in administrative support roles is advantageous

Join us to be part of a dynamic team committed to enhancing wellness through exceptional service! This role offers the chance to develop your administrative expertise while contributing to a positive client experience in a thriving health-focused environment.

Pay: $14.50 - $18.00 per hour

Application Question(s):

• This position involves greeting guests, answering phones, scheduling appointments, processing payments, and managing multiple front desk responsibilities. Please briefly describe any relevant experience you have.
• Our team focuses heavily on customer service and educating guests about our services. How comfortable are you recommending services or upgrades based on a guest's needs?
• We have four locations on the Las Vegas Strip inside ( Linq Hotel, Planet Hollywood, Venetian, Caesars Palace ) all within walking distance of each other. Are you comfortable rotating between locations, and do you have reliable transportation?

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 1 year (Preferred)

Work Location: In person

Salary : $15 - $18