What are the responsibilities and job description for the Community Relations Coordinator position at Regency Pacific Management?
We are Sun Terrace Prosser, a retirement and assisted living community providing each individual compassionate care in a nurturing environment. We are looking for caring and compassionate individuals to join our team.
Monday-Friday / Some Weekends and Evenings
MOVE-IN BONUS PROGRAM
Minimum of 1 Year Experience in Marketing Required - Preferably in Assisted Living or Hospitality!
As community relations director, you're the face of our community spearheading sales, marketing, and networking efforts. You’ll provide tours, admissions, visits, assessments, and follow-ups, reporting to our executive director.
You Will
Monday-Friday / Some Weekends and Evenings
MOVE-IN BONUS PROGRAM
Minimum of 1 Year Experience in Marketing Required - Preferably in Assisted Living or Hospitality!
As community relations director, you're the face of our community spearheading sales, marketing, and networking efforts. You’ll provide tours, admissions, visits, assessments, and follow-ups, reporting to our executive director.
You Will
- Maintain a customer relations database of phone calls, walk-ins, and inquiries, obtaining personal, clinical, and financial information necessary for admission
- Market community with tours and coordinate with families through the move-in process. Evaluate resident necessities and pair them with community benefits that fulfill listed needs.
- Meet budgeted occupancy goals
- Improve budget and revenue goals with outreach to the medical community, events, professional groups, and involvement in the local market.
- Coordinate with maintenance to refurbish rooms between tenants. Ensure common areas are tour ready.
- Coordinate with the business office and clinical team to ensure complete and verified info.
- Analyze occupancy trends within the local market and with competitors
- Must have Senior Care Marketing or Community Relations experience.
- Demonstrates exceptional customer service skills
- Know and protect residents' rights
- Follow and adhere to HIPPA privacy and security guidelines
- Medical / Dental / Vision Insurance
- Prescription Drug Coverage
- Vacation/Sick/Paid Time Off (PTO) - Based on State
- Paid Life Insurance
- Employee Assistance Program (EAP)
- Employee Discounts (movies, restaurants, gifts, & more)
- 401-K