What are the responsibilities and job description for the Regional Manager (ASHLEY FURNITURE) position at Regency Management Services, LLC?
Company Description
Regency Management Services (RMS) is a family-owned business and one of the fastest-growing furniture dealers in the United States. Since its founding in 1999, RMS has prioritized excellence in expanding its brands and achieving exceptional growth. With over 80 retail showrooms and four state-of-the-art distribution centers across multiple states, RMS is dedicated to creating an unparalleled experience for its customers. The company's core values emphasize innovation, sustainability, and its commitment to people, fostering a workplace built on family values and unwavering loyalty. Employees enjoy comprehensive benefits, including medical, dental, vision, life insurance, retirement plans, and a generous employee discount program.
Role Description
We are seeking a full-time Regional Manager for Ashley Furniture, who will lead and oversee store operations for a designated region. Based in Boston, MA, this on-site role involves achieving sales goals, ensuring outstanding customer experiences, mentoring store managers, and developing strategies to improve operational efficiency. The Regional Manager will monitor performance metrics, implement policies, maintain store standards, and foster growth across all locations under their supervision, aligning closely with RMS's mission and values.
Qualifications
- Leadership and Team Management: Proven ability to lead, motivate, and mentor store managers and staff for optimal performance and professional growth.
- Sales and Business Strategy: Strong expertise in driving sales, implementing business strategies, and exceeding revenue goals across multiple locations.
- Operations Management: Skills in managing store operations, analyzing financial reports, and ensuring operational excellence.
- Customer Service: Commitment to providing exceptional customer experiences and resolving customer issues efficiently and effectively.
- Communication and Problem-Solving: Excellent interpersonal, communication, and conflict-resolution skills to collaborate effectively across teams.
- Time Management and Adaptability: Ability to manage multiple responsibilities, prioritize tasks, and adapt to changing business needs.
- Relevant Experience: Prior experience in retail management or a similar role; experience in the furniture or retail industry is a plus.
- Education: Bachelor’s degree in Business Management, Retail Management, or a related field preferred but not required.