What are the responsibilities and job description for the Front Desk Associate- Night Shift position at Regency Inn & Suites?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and efficient workplace environment. Your positive attitude and organizational skills will help create a professional and friendly atmosphere for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle incoming correspondence, including emails, mail, and packages, with accuracy and timeliness
- Maintain organized filing systems, data entry records, and document proofreading to ensure accuracy
- Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar software
- Assist with clerical duties including copying, scanning, faxing, and maintaining office supplies
- Provide excellent customer support by addressing inquiries promptly and professionally in person or via phone or email
Experience
- Previous office experience or administrative support roles preferred but not required; training provided for the right candidate
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and phone etiquette essential for managing communications effectively
- Bilingual abilities are a plus to serve diverse client needs more effectively
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
- Clerical experience including data entry, filing, proofreading, and calendar management highly desirable
- Personal assistant or medical/dental receptionist experience is advantageous but not mandatory; relevant skills will be considered
Join us as a Front Desk Associate where your proactive approach and dedication will make a meaningful impact every day!
Work Location: In person