What are the responsibilities and job description for the Theatre Application Specialist II position at Regal?
What is the job?
The Theatre Application Specialist II is the behind-the-scenes tech producer ensuring every showtime runs without a glitch. This role supports and configures Regal’s Point of Sale (POS) systems — the heartbeat of our theatre operations — making sure tickets are sold, popcorn is popped, and data flows as smoothly as a perfect opening weekend.
You’ll test, troubleshoot, and fine-tune systems across our cinemas nationwide, ensuring every transaction, loyalty reward, and film listing performs flawlessly. Think of it as keeping the production rolling, so the magic never stops once the lights dim and the movie begins.
What will you be doing?
- You’ll configure, test, and support Regal’s POS applications — from ticketing to kiosks — making sure every system cue hits on time.
- You’ll work with teams across Operations, Marketing, and Food Services to ensure theatre data is accurate and accessible — a true cross-department collaboration worthy of a franchise crossover.
- You’ll develop and execute test plans, ensuring all upgrades and new features get a successful premiere.
- You’ll document, maintain, and improve system processes — turning tech jargon into clear, actionable scripts.
- You’ll play a key role in quality assurance, ensuring our theatre technology earns five-star reviews from staff and guests alike.
About you
- You’re organized, analytical, and detail-oriented — the kind of person who catches continuity errors before they hit the screen.
- You have a Bachelor’s degree (or equivalent experience) in IT systems, computer science, or a related field.
- You bring 2–4 years of experience in theatre IT or management — ideally with hands-on POS system expertise.
- You’re fluent in Microsoft tools, data analysis, and SQL — your digital editing suite for tech storytelling.
- You’re a strong communicator who thrives on teamwork, but can also take the lead when the spotlight’s on you.
You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire.
About Regal
Regal Cinemas – where movie magic meets unforgettable experiences!
At Regal, part of the Cineworld Group, every day is a celebration of film and entertainment. With over 9,000 screens across 10 countries, we bring the magic of movies to life — from Knoxville to the UK and beyond.
Our Theatre Support Office (TSO) is home to the teams who make the on-screen experience possible, from data and digital systems to guest experience innovations. At Regal, your work doesn’t just support the business — it supports millions of movie moments across the globe.
Our Benefits
- Free movie passes and discounted concessions
- Discretionary annual bonus
- Paid vacation time and sick leave
- 401(k) plan with company match
- Summer half-day Fridays
- Medical, dental, and vision insurance
- Company-paid life and disability coverage
- Opportunities to grow within a global entertainment brand
Inclusion & Belonging
At Regal Cineworld, diversity is part of the cast and inclusion is part of the script. We’re committed to building a workplace where every voice is heard, every story matters, and every person belongs.
If you love movies, tech, and teamwork — this is your cue.