What are the responsibilities and job description for the Group Sales Consultant Temp position at Regal?
What is the job?
Are you a people person who enjoys helping customers create memorable experiences? As a Group Sales Consultant, you'll be the first point of contact for customers looking to book group outings, private screenings, and special events at Regal theatres across the country. You'll combine exceptional customer service with a sales-driven mindset to recommend the right solutions, build relationships, and help drive revenue for the business.
In this entry-level sales role, you'll work in a fast-paced environment handling phone calls, emails, and online inquiries while managing bookings from initial quote to final payment. If you're organized, thrive on multitasking, and enjoy turning customer inquiries into successful events, we'd love to hear from you.
What will you be doing?
- You will respond to customer inquiries by phone and email regarding group tickets, private screenings, and special events.
- You will recommend Regal products and services based on customer needs while maximizing sales opportunities.
- You will prepare quotes, process bookings, collect payments, and ensure event details are communicated accurately.
- You will maintain accurate customer records within CRM systems and other business tools.
- You will partner with theatre teams to coordinate reservations and provide excellent customer service throughout the booking process.
About you
- You will have strong communication skills with professional phone and email etiquette.
- You will be customer-focused with a positive attitude and a passion for delivering great service.
- You will be motivated by sales goals and comfortable identifying opportunities to increase revenue.
- You will be highly organized and able to manage multiple tasks and systems at the same time.
- You will have a high school diploma or equivalent; theatre, entertainment, hospitality, call center, or sales experience is a plus.
- You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire. Read more about them here - About us
About Regal
Regal Cinemas – where movie magic meets unforgettable experiences!
At Regal Cinemas, part of Regal Global Entertainment, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic.
With over 7,600 screens across 625 locations in 9 countries, including Cineworld, Picturehouse, Cinema City, Yes Planet, and Regal Cinemas right here in the US - we bring the joy of movies to millions.
Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role.
What really makes Regal shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Global Entertainment family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life’s like behind the scenes of the big screen!
Read more about the Regal culture here – Regal Careers
Our Benefits
- Discretionary annual bonus
- Free movie passes and discounted concessions at any Regal location
- Paid vacation time and sick leave to support a healthy work-life balance
- Eligibility to participate in our 401(k) retirement plan with company match after age 21 and one month of service
- Summer half-day Fridays during the summer season
- Medical and prescription coverage, with company contributions toward the cost
- Company-paid life insurance and disability insurance at no cost to employees
- Dental, vision, and supplemental life insurance options available for employees and their dependents
- Additional coverage options including accident, critical illness, and hospital indemnity insurance
Inclusion & Belonging
At Regal Global Entertainment, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.
We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team.
If you have any questions about this role or working at Regal Global Entertainment please contact careers@regalcineworld.com. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible