What are the responsibilities and job description for the Front Desk Administrator position at Regain Functional Medicine and Aesthetics?
Front Desk Administrator Job Description
Position Summary:
The front desk administrator will be working in a team of 4 to support the practices’ patients and office everyday needs. This person would be responsible for communicating with patients via face to face, phone call, text, and email. This communication includes checking patients in and out, ensuring patients have the proper forms filled out, scheduling appointments, and addressing any needs patients have.
This person will also be communicating with Estheticians and Medical Providers to get an understanding of their schedule to keep EMR updated.
Position Details:
Direct Supervisor-Lex Gaumer (Director of Business Operations)
Direct Reports-None
Requirements:
· Previous experience with an EMR system
· Understanding of Healthcare Terminology
· Training in HIPPA
· 50 WPM
· Ability to multi-task
· Time Management
· Customer service experience
· Reliable Transportation
Additional Information:
· Full-Time
· On-Site (ideally 4 out of 5 days)
· Pay every 2 weeks
· Benefits
· Hours:
o Monday, Tuesday, Thursday-9am-5pm
o Wednesday-9:30am-6pm
o Friday-9am-2pm