What are the responsibilities and job description for the GIS Technical Specialist - Junior position at Refulgent Technologies Inc.?
Job: GIS Technical Specialist- Junior
Location: Raleigh, NC ( Hybrid)
Candidate must be local to NC
Note: Candidates must be willing and able to perform 12 hour days in the event of a major emergency activation, including evenings, weekends, and holidays. The ideal candidate will be able to travel to and from the STOC in Raleigh for in-person support during a major activation lasting >5 days. The State will not cover this travel expense, and it must be budgeted and supplied by the contracting firm. Candidates will be paid a flat hourly rate during approved overtime hours, if required. Preference will be given to candidates that live within <1 hour commute to STOC.
Role/Responsibilities:
- Update and maintain GIS data by editing geometry, events, and attributes to support STOC and TM&S operations.
- Perform routine QA/QC checks to ensure data accuracy and follow established GIS Unit workflows and standards.
- Assist in creating and updating basic to moderate complexity maps, dashboards, and GIS tools used for routing, signal operations, incident response, and situational awareness.
- Work with TM&S staff to understand their requests, ask clarifying questions, and document requirements in a clear and simple way.
- Write basic Arcade code to support mapping, queries, calculations, and display.
- Support ETL processes under guidance from senior GIS staff, helping keep data and applications up to date.
- Attend STOC meetings to observe workflows and learn operational needs, gradually building the context needed to support the future GIS solutions.
- Provide general GIS support by answering user questions, troubleshooting simple issues, and escalating more complex problems to senior staff.
- Report to Specialist Expert and work effectively as a team.
Required Skills:
- ArcGIS Pro
- ArcGIS Online Administration, Web Mapping, and Cartography
- Survey123, Field Maps, Experience Builder
- Strong oral and written communication, translation of non-GIS meetings and requests to GIS outcomes
Desired Skills:
- ArcGIS Enterprise Administration & Server Management
- Arcade & Python Scripting
GIS for Public Safety