What are the responsibilities and job description for the District Manager position at Refuel Corporate?
Job Title: District Manager
Reports To: Regional Manager
FLSA Status: Salary Exempt
Role Type: Full Time
Work Location: Field Remote NC
Working Hours: This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.
Company Summary: Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Whether in our stores, offices, or field operations, we empower employees to grow with us, contribute to our success, and make a positive impact in the communities we serve.
Job Summary: The District Manager is a pivotal leadership role entrusted with full operational and financial responsibility for the store operations within the designated district. With the authority to drive operational excellence, financial success, and customer satisfaction, this role plays a critical part in ensuring the consistent execution of store operations. Reporting to the Regional Manager, the District Manager leads and supports a team of store managers and delivers monthly district performance recaps.
Job Duties and Responsibilities: This description reflects management's assignment of essential functions; it does not prescribe all tasks that may be assigned.
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.
• Responsible for recruiting and hiring management-level personnel and ensure stores are adequately staffed.
• Manage multi-unit operations and personnel to maximize sales and profitability by promoting an effective team approach in a safe work environment that delivers quality customer service.
• Ensures that management coverage and store schedules are set per store labor model.
• Manages team members fairly and consistently; holds team members accountable.
• Trains all management on proper order placement and procedures.
• Takes corrective action to prevent and resolve inventory losses caused by theft and accounting
• Conducts safe fund audits Safety/Security and Compliance and ensures stores comply with all procedures.
• Strictly enforces all NACS robbery prevention and security protocols as defined by the company.
• Serves as member of the Rapid Response Team to arrive on site during an incident involving injury.
• Conducts gasoline and product price surveys as directed.
• Reviews pricing and corrects pricing issues, specifically un-priced products.
• Reviews and ensures that all promotional advertising is properly placed.
• Perform operational inspections on all locations and visit each location to ensure budgets and ensure store visits are completed so each location will meet individual budgets and company goals.
• Accompany auditors during monthly retail audits.
• Responsible for overall profitability of store locations including sales, gross profit dollars and margins, shrink, payroll, and expenses.
Knowledge, Skills, and Abilities: An ideal candidate will have experience with or understanding of:
• Strong understanding of convenience store and restaurant business, general management
• Ability to write, analyze, and evaluate operating report, profit and loss statements
• Ability to relate to a diverse workforce and can effectively influence others throughout the organization
• Strong organizational, time management, and problem-solving skills are critical
• Proficiency in MS Office
• Ability to work “on-call” schedule
• Clean driving record
• Excellent communication skills
Education and Experience: An ideal candidate will have the following education and experience:
• At least two years of successful multi-unit store operation or equivalent experience in the industry
• High school diploma or equivalent
Working environment and physical requirements:
• Must be able to lift 50 pounds at times.
Travel:
• Must be able to frequently travel to all locations within the district.
• Additional travel up to 20%.
At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.
EEO Statement: Refuel is an equal opportunity employer to all applicants and team members. Refuel does not unlawfully discriminate on the bases of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information- based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.
The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.
Version date: 11/6/2025
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At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.