Trucking Operations Manager

Trucking Operations Manager

Bronx, NY • On-site

$75K - $100K/yr

Full-time

Job description

Refrigerated Trucking Carrier, LLC is seeking an experienced, hands-on Trucking Operations Manager to oversee the daily operations of our refrigerated transportation business in the Bronx, New York.

Reports To: Owner / President

Fleet: 17 Trucks

Team: 20 Drivers and 12 Helpers

The ideal candidate will be a dependable, organized, and proactive leader who can independently manage daily transportation operations, supervise personnel, coordinate fleet maintenance, and resolve operational challenges. This position reports directly to the Owner and requires someone capable of taking ownership of daily operations while maintaining high standards of safety, efficiency, and customer service.

KEY RESPONSIBILITIES

Daily Operations

• Oversee daily trucking operations involving 17 trucks, 20 drivers, and 12 helpers.

• Coordinate dispatch, route assignments, delivery schedules, and staffing.

• Handle driver call-outs, scheduling changes, delays, breakdowns, and other operational issues.

• Ensure reliable and timely transportation services.

• Make independent operational decisions and keep the Owner informed of significant issues.

• Respond promptly to urgent operational matters, including early-morning disruptions and occasional after-hours emergencies.

Driver and Personnel Management

• Supervise drivers and helpers, including attendance, performance, and adherence to company policies.

• Coordinate employee scheduling, time-off requests, and coverage.

• Assist with hiring, onboarding, training, and employee evaluations.

• Address routine personnel concerns and enforce company procedures.

Fleet Management

• Oversee vehicle readiness, preventative maintenance, repairs, and inspections.

• Coordinate with mechanics, maintenance vendors, and equipment providers.

• Monitor vehicle downtime and arrange solutions to minimize disruptions.

• Ensure refrigerated trucks and equipment are maintained in proper working condition.

Safety and Compliance

• Support compliance with applicable DOT and FMCSA regulations.

• Monitor driver qualification files, certifications, inspections, and safety documentation.

• Coordinate accident reporting, incident investigations, and safety training.

• Maintain accurate records and assist with regulatory and insurance audits.

Customer and Vendor Relations

• Communicate professionally with customers, vendors, and service providers.

• Address transportation-related concerns and service disruptions.

• Maintain strong working relationships and ensure customer expectations are met.

Administrative and Financial Oversight

• Review driver attendance, hours, and payroll-related information.

• Monitor fuel, tolls, maintenance, and other operational expenses.

• Review invoices and maintain accurate operational records.

• Prepare reports and updates for the Owner.

• Identify opportunities to improve efficiency and control costs.

QUALIFICATIONS

• Minimum 3–5 years of experience in trucking, transportation, logistics, or fleet operations.

• Previous experience supervising commercial drivers and transportation personnel.

• Working knowledge of DOT and FMCSA regulations.

• Strong leadership, communication, organizational, and problem-solving skills.

• Ability to make independent decisions in a fast-paced environment.

• Proficiency in Microsoft Office and transportation-related software.

• Experience in refrigerated trucking or food distribution strongly preferred.

• Must be available to work on-site in the Bronx.

SCHEDULE AND AVAILABILITY

This is a full-time, on-site management position requiring flexibility to meet the needs of a transportation operation.

• Early-morning availability is required to oversee driver departures, staffing, and daily operational readiness.

• Must be accessible by phone for occasional after-hours emergencies, including breakdowns, accidents, staffing shortages, and urgent delivery issues.

• Must be willing to adjust working hours when necessary to ensure continuity of operations.

• Ability to respond promptly and make operational decisions during time-sensitive situations is essential.

IDEAL CANDIDATE

We are looking for a hands-on manager who takes initiative, solves problems, holds employees accountable, and ensures daily operations run smoothly without constant supervision. This individual must be comfortable making decisions, managing multiple priorities, and serving as the Owner's primary operational representative.

COMPENSATION

$75,000 – $100,000 per year, based on experience and qualifications.

TO APPLY

Please submit a résumé highlighting relevant trucking operations, fleet management, and supervisory experience.