Cloud System Architect II

Reflexive Concepts is seeking a skilled Cloud System Administrator II to join our team!

Specifically, we are looking for a Cloud Infrastructure Engineer who will provide hands-on implementation, troubleshooting, and maintenance support across multiple cloud environments, handling Tier I–III customer capacity requests, facilitating escalations to the Architecture Team, and delivering responsive customer support via chat, email, and ticketing systems.

Qualifications

• Must possess one active mid-level or advanced Cloud Certification (i.e. AWS, Azure, OpenStack)
• Nine (9) years of related work experience
• Bachelor’s degree in a related technical field
• An additional four (4) years of relevant experience can be substituted for a Bachelor’s degree
  

Required

• Strong knowledge of Cloud solutions, including but not limited to AWS, OpenStack and Microsoft Azure products
• Demonstrated experience using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes
• Must have hands-on experience with Terraform and Ansible
• Experience with DevOps practices
• AWS experience
• Must work with little to no prescriptive guidance
• Development experience with both Linux and Windows workloads using cloud technologies with automation including Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker
• Demonstrated experience writing software scripts using languages such as Perl, Python, or Ruby
• Should be able to develop with a DevOps approach for both Linux and Windows workloads using proven, cutting-edge cloud technologies including automation with Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker
• Must be able to deploy new cloud production, staging, and test environment
• Responsible for all aspects of integration and deployment to include, Infrastructure and application deployment, load testing, and disaster recovery
• Must take planning seriously and strive for a seamless transition with little to no downtime
• Should be able to identify the most agile, scalable infrastructure, and select the best cloud services and technologies for customer projects and plan all implementation procedures
• Should be able to automate and deploy cloud infrastructures
• Is responsible for full documentation of the cloud infrastructure to enable a smooth handoff to application team
• Should have experience writing software scripts using scripting languages such as Perl, Python, or Ruby
• Demonstrated experience planning and implementing Infrastructure as a Service (iaaS) and Platform as a Service (Paas) using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes
• The architect will be responsible for deployment of new solutions into existing cloud resources or off-premise infrastructure
• Must Possess Strong knowledge of a wide range of cloud services and solutions like AWS, OpenStack and Microsoft Azure products
• Ability to:
• Provide Tier I/II support. Follow established guidelines for delivery of cloud based resources
• Provide support for implementation, troubleshooting and maintenance of customer resources
• Provide assistance to users in accessing and utilizing cloud based compute resources
• Serve as the technical point of contact between the customer and the Architecture and Capacity Engineering teams
• Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases
• Monitor and respond to chat rooms
• Provide Tier I/II support. Follow established guidelines for delivery of cloud based resources
• Provide support for implementation, troubleshooting and maintenance of customer resources
• Provide assistance to users in accessing and utilizing cloud based compute resources
• Serve as the technical point of contact between the customer and the Architecture and Capacity Engineering teams
• Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases
• Monitor and respond to chat rooms