What are the responsibilities and job description for the Customs Analyst position at Refactor Talent?
We’re looking for a detail-driven individual with strong Excel skills — someone who enjoys working with data and is interested in learning import and customs work, even if they’ve never done it before. This role offers a great pathway into a niche, highly valuable specialty within global trade.
What You’ll Do- Review, organize, and analyze import and export data from multiple systems and formats.
- Pull, validate, and reconcile official customs documentation and supplier invoices for accuracy.
- Conduct product research to determine proper HS/HTS codes.
- Review tariff schedules and calculate associated duty rates.
- Monitor changes in tariff regulations and assist with updating procedures as needed.
- Create, update, and manipulate advanced Excel reports to support ongoing compliance activities.
- Assist with customs documentation and compliance tasks across the Americas region.
- Strong proficiency with Excel — comfortable working with large datasets, formulas, and data cleanup.
- Experience in supply chain, logistics, transportation, or compliance is helpful but not required.
- Detail-oriented, organized, and committed to accuracy.
- Curious, adaptable, and excited to grow into a new specialty.
- Basic understanding of importing processes or US customs is a plus — but not necessary if you’re eager to learn.
- CTPAT or drawback experience is a bonus.
- Opportunity to learn a niche, in-demand skillset in customs compliance.
- Supportive, willing-to-train team that helps you grow into the role.
- Meaningful exposure to global operations and real-world import/export functions.