What are the responsibilities and job description for the Emergency Department Manager position at Reeves Regional Health?
Description
The Emergency Department Manager is responsible for the overall coordination and leadership of Emergency Department operations. This role ensures efficient patient flow, appropriate staffing aligned with patient acuity, and real-time support for clinical teams in a high-demand environment.
The Manager maintains a consistent presence within the department, supports staff during high-acuity situations, and oversees key Emergency Department programs including trauma readiness, stroke and STEMI response, pediatric emergency readiness, and emergency preparedness.
All RRH employees must perform their job responsibilities in accordance with hospital policies, accrediting organizations, federal and state regulations, and Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Requirements
Job Qualifications:
Education:
Graduate of an accredited School of Professional Nursing (BSN preferred)
License & Certification:
Registered Nurse currently licensed by the State of Texas. Compact license accepted.
BLS certification required within 90 days of hire
ACLS and PALS certification required within 6 months of hire
TNCC preferred
Experience:
Minimum of 3 to 5 years Emergency Department clinical experience
Previous leadership or charge nurse experience preferred
Skills:
Strong leadership and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Effective communication and team coordination
Ability to make timely decisions in high-acuity situations
Ability to maintain situational awareness and respond to operational needs
Essential Duties and Responsibilities:
A. Leadership and Coordination
Oversee daily Emergency Department operations to ensure efficient patient flow and timely care delivery
Align staffing with patient volume and acuity
Coordinate admissions, transfers, and discharges with interdisciplinary teams
Monitor department activity and address operational barriers in real time
Lead departmental huddles and communicate updates to staff
Perform additional leadership duties as assigned
B. Clinical Support
Provide clinical support during high-demand and high-acuity situations
Assist with trauma activations, pediatric cases, and critical events as needed
Support staff with escalation and coordination of patient care
Reinforce adherence to clinical standards and protocols
C. Program Oversight
Support and maintain Emergency Department programs including trauma readiness, stroke and STEMI response, pediatric emergency readiness, whole blood program, and emergency preparedness
Collaborate with interdisciplinary teams to ensure program readiness and compliance
Monitor program performance and support ongoing improvement
D. Compliance and Documentation
Ensure compliance with hospital policies, infection control standards, and regulatory requirements
Maintain accurate and timely documentation within the electronic medical record
Participate in quality improvement activities and audits
Ensure patient confidentiality in accordance with HIPAA regulations
Performs other duties as assigned
Professional Expectations:
Professionalism:
Maintain a professional demeanor and leadership presence at all times
Dependability:
Respond to operational and clinical needs with consistency and accountability.
Teamwork:
Collaborate with all departments to support patient care and department operations.
Communication:
Communicate clearly and effectively with staff, providers, and leadership
Safety:
Adhere to hospital safety standards and identify potential risks
Confidentiality:
Maintain strict confidentiality of patient and organizational information.
Working Conditions:
Work is performed within the Emergency Department
Requires prolonged standing, walking, and occasional lifting
Exposure to high-acuity patient care and potential workplace hazards