Mobile Service Technician

Reefer Peterbilt is a second-generation family-owned full-service medium & heavy-duty truck dealership looking for a full-time Mobile Service Technician at our Auburn Hills location. The Mobile Service Technician will be responsible for performing licensed DOT inspections, preventative maintenance inspections, light to medium on-site repairs, mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. A successful candidate complies with all company policies and achieves high level performance metrics. This is a non-exempt position reporting to the location’s Service Manager.

Essential Duties and Responsibilities:

• Perform scheduled preventative maintenance, DOT Inspections, and repairs on light, medium and heavy-duty vehicles in a mobile/field environment.
• Diagnose and perform adjustment and/or repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Road test vehicles to diagnose malfunctions and to ensure that they are working properly.
• Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
• Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
• Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders using company-issued PC.
• Accurately complete DOT forms and all other forms of documentation in a timely fashion.
• Work with a high degree of independence and manage own daily schedule.
• Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
• Obtain parts as necessary for the repairs to be performed.
• Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
• Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
• Other duties as assigned

Competencies:

• Analytical Skills
• Priority Setting
• Technical Skills
• Communication Skills
• Customer Service

Minimum Qualifications:

• High school diploma or equivalent required
• State of Michigan Motor Vehicle Mechanic Certificate in Heavy Duty Truck
• Valid DOT Medical Card
• Minimum 2 years experience as a Class 7 & 8 technician in a dealership or related truck service facility.
• Possess and supply a set of hand tools necessary to perform required job duties.
• Ability to lift up to 50 lbs.
• Valid chauffeurs driver’s license with a good record required
• Dependable and reliable attendance required.

Benefits:

• Career development by way of paid training to qualified individuals, with pay premium for each certificate obtained as a result
• Health, Dental, Vision, Life Insurance, Short Term Disability, Accident Insurance, Critical Illness, FSA, HSA
• 72 PTO hours available at the time of hire
• 6 paid holidays
• 401K plan with company participation
• Weekly pay schedule

Pay Range:

• Starting at $30.00/hour - $50.00/hour
• Competitive wages based on experience

Job Type: Full-time

Schedule: Typically 8:00 am - 5:00 pm with potential evenings until 8:00 pm

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.