What are the responsibilities and job description for the Admin & Operational Support position at Reeds Lock & Access Control Systems?
Job Overview
We are seeking a dynamic and detail-oriented Admin & Operational Support professional to join our team. In this vital role, you will be the backbone of our daily operations, ensuring smooth administrative functions and efficient office management. Your proactive approach and excellent communication skills will help foster a productive environment, support client interactions, and maintain organizational excellence. This paid position offers an exciting opportunity to develop your skills in office administration while contributing to a thriving workplace.
Duties
- Manage front desk and showroom operations, greeting customers, answering phones, and providing professional customer service.
- Schedule service jobs and appointments, coordinate the daily calendar, and call customers to confirm next-day appointments.
- Assist showroom customers with their needs, including duplicating keys and answering questions about products and services.
- Receive incoming parts and supplies, create job boxes, and ensure materials are properly organized for upcoming work.
- Order necessary parts and maintain accurate inventory, including completing inventory adjustments as needed.
- Perform bookkeeping and administrative tasks, including entering vendor bills, cash reconciliation, and maintaining accurate financial records.
- Create, prepare, and send customer proposals, correspondence, and other job-related documentation.
- Maintain organized digital and physical records while supporting general office operations, data entry, and clerical needs.
Skills
- Proven experience with office management, administrative support or clerical roles in a professional setting
- Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace and QuickBooks
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Exceptional phone etiquette skills with experience managing multi-line phone systems and providing customer service
- Bilingual abilities are highly desirable to facilitate communication with diverse clients and team members
- Demonstrated data entry accuracy along with proofreading skills for professional document preparation
- Ability to handle confidential information discreetly while maintaining high levels of professionalism
- Strong time management skills with the ability to multitask efficiently across various responsibilities
- Personal assistant experience or previous office experience is advantageous for understanding workflow dynamics
Join us in this energetic role where your organizational talents will shine! We value proactive individuals who thrive on supporting operational excellence while delivering outstanding service. This is more than just an administrative position—it’s an opportunity to grow your career within a vibrant team committed to excellence.
Pay: $15.00 - $25.00 per hour
Benefits:
- 401(k)
- Health savings account
- Paid time off
Work Location: In person
Salary : $15 - $25