What are the responsibilities and job description for the Customer Service/Cashier position at Reeds Family Outdoor Outfitters?
Since 1952, Reeds Sports, now Reed’s Family Outdoor Outfitters, has been known for providing the best service, best brands, and best price anywhere. We do the deals the big box stores can't and won't do. Reeds is nationally known for award-winning professional sales expertise and for always offering the best deals. The Reeds Family believes we have a special privilege to help you when you are making special memories in your life enjoying the outdoors with your friends and family.Reed’s Family Outdoor Outfitters is one of the oldest, most renowned outdoor outfitters in the nation. Family owned, customer driven!
Job Summary:
Are you a natural problem solver with a passion for helping and serving people? Our growing retail business is looking for a skilled and dependable individual to join our Customer Service Cashier Team.
A Customer Service Cashier plays an important role in creating a positive shopping experience for every customer. This position requires someone who is professional, friendly, detail-oriented, and able to listen, assist, and resolve customer concerns with a positive attitude.
The ideal candidate enjoys working with people, can adapt quickly in a fast-paced retail environment, and takes pride in providing excellent customer service.
Core Duties & Responsibilities
- Provide a positive customer experience through fair, friendly, and courteous service.
- Greet customers and thank them for their business.
- Operate POS systems and registers to process sales, returns, and exchanges.
- Scan items, accurately enter transactions, and complete customer purchases.
- Resolve customer questions, concerns, and issues in a professional manner.
- Assist customers with product information and general inquiries.
- Bag customer purchases as needed.
- Complete Minnesota DNR licensing transactions.
- Maintain a high level of professionalism and customer service standards.
- Document and communicate customer concerns when needed.
- Assist with a variety of tasks based on business needs and customer demands.
Qualifications & Skills
- Previous customer service experience required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to remain professional and positive when handling customer concerns.
- Basic computer skills and prior experience with POS systems are beneficial.
- Familiarity with Microsoft Word, Excel, and Outlook is helpful.
- Ability to learn new systems and processes quickly.
- Flexible mindset with the ability to transition between different tasks and responsibilities.
- Must be able to work weekends
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements associated with the Customer Service Cashier Team role. Responsibilities may change based on business needs.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $20