What are the responsibilities and job description for the Regional Operations Manager position at Reece USA?
Who We Are
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/
THE IMPACT YOU’LL MAKE
We invite you to apply to our Regional Operations Manager opening.
The Regional Operations Manager leads the digitization of key processes, analyzes financial and productivity metrics, strengthens inventory management practices, supports accurate AP processing, and ensures consistent execution of branch operating systems. The ideal candidate brings strong analytical capability, hands-on operational experience, and the ability to coach and elevate teams across a region.
What You’ll Bring
At Reece, our commitment to excellent customer service is just part of our story. We’re also dedicated to supporting our most asset, our team members! One of the ways we do this is by offering a variety of high-quality benefits for our team members and their families in a timely manner. Your benefits will start on the 1st day of the month following your start date!
All full-time team members are eligible for the following benefits:
Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:
All Full-time Associates Are Eligible For The Following Benefits
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/
THE IMPACT YOU’LL MAKE
We invite you to apply to our Regional Operations Manager opening.
The Regional Operations Manager leads the digitization of key processes, analyzes financial and productivity metrics, strengthens inventory management practices, supports accurate AP processing, and ensures consistent execution of branch operating systems. The ideal candidate brings strong analytical capability, hands-on operational experience, and the ability to coach and elevate teams across a region.
What You’ll Bring
- Monitor financial and productivity KPIs across branches, supporting budgeting, cost control, and performance reporting for Reece leadership.
- Lead process digitization and workflow automation across branches to improve efficiency, accuracy, and scalability.
- Oversee inventory and supply chain performance, standardize practices, and optimize replenishment models.
- Ensure consistent execution of Reece branch operating systems through SOP adoption, team training, and operational audits.
- Coach and develop Reece branch leaders and staff, providing hands-on support, feedback, and capability building.
- Collaborate with Reece Operations, Finance, Sales, IT, and Supply Chain teams, acting as the regional escalation point for systems or operational issues.
- Work closely with the National Operations Director to align on regional goals and drive growth across the network.
- 5–10 years of operations leadership within plumbing, trade distribution, building materials, or similar supply-chain-driven industries.
- Proven multi-branch or regional management experience, including oversight of warehouse, logistics, customer service, and branch operations.
- Demonstrated success improving operational performance, including workflow optimization, process standardization, and system adoption.
- Hands-on experience with inventory management, including replenishment models, stock accuracy, cycle counts, and shrink reduction.
- Strong financial acumen, with experience analyzing P&L, margins, labor efficiency, and operational KPIs.
- Experience implementing or upgrading ERP/WMS systems, and leading teams through operational digitization or system transitions.
- Background in coaching and developing branch leaders and frontline teams, with a track record of improving capability and performance.
- Cross-functional collaboration experience with Sales, Supply Chain, Finance, and IT in a distributed operational environment.
At Reece, our commitment to excellent customer service is just part of our story. We’re also dedicated to supporting our most asset, our team members! One of the ways we do this is by offering a variety of high-quality benefits for our team members and their families in a timely manner. Your benefits will start on the 1st day of the month following your start date!
All full-time team members are eligible for the following benefits:
- Medical, Dental, & Vision Insurance
- Flexible Spending Accounts and Health Saving Accounts
- Company-paid Life Insurance
- Short Term Disability
- 401(k) Plan
- Paid Time Off (PTO) - plus paid holidays
Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:
- Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
- Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods.
- Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
- Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
- Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
- Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.
All Full-time Associates Are Eligible For The Following Benefits
- Medical and Dental Insurance
- Flexible Spending Accounts and Health Savings Accounts
- Company-paid Life Insurance
- Short Term Disability
- 401(k) Plan
- Paid Time Off (PTO) - plus paid holidays
- Parental Leave
- Vision
- Long-term Disability
- Voluntary Life and AD&D Insurance
- Additional Voluntary Benefits through Corestream