What are the responsibilities and job description for the Retail Store Manager position at Reebok International, Ltd?
STORE LOCATION:
540 Assembly Row Suite 308
Sommerville, MA 02145
SALES
- Partner with District managers on accomplishing store goals and maximizing performance.
- Analyzes results and utilizes customer feedback to drive continuous store improvement.
- Optimizes the consumer experience by leading in-store omni channel initiatives.
- Drives and meets sales forecast and conversion plan goals.
LEADERSHIP
- Creates and leads a high-performance culture through coaching and setting clear expectations that align with Reebok's Brand values.
- Leads, recruits and onboards store associates.
- Trains store associates on product stories as well as key selling tools as a way to drive overall store performance.
- Ensures compliance with policies and procedures.
- Creates a supportive and safe working environment for all associates and customers.
- Coaches store associates on their sales goals.
STORE OPERATIONS
- Ensures compliance with established store policies, procedures, and initiatives.
- Manages store schedules and ensures compliance with guidelines and budgets.
- Manages stockroom and replenishment procedures. Ensures compliance with federal and state guidelines.
- Manages loss prevention as well as health and safety guidelines.
BRAND AMBASSADOR
- Creates an environment that drives the Brand strategy, purpose and values.
- Ensures visual merchandising and housekeeping standards are maintained consistently throughout the store.
- Welcomes and engages with customers in a timely manner.
- Provides exceptional customer service.
- Manages the customer experience and drives continuous improvement plans that ensure customer satisfaction.
- High School Diploma or General Education Degree (GED)
- Minimum 2 years of experience working in a customer focused retail environment.
- Minimum 2 years as a store manager or in a supervisor/manager role.
- Strong communication, relationship building and customer service experience.
- Experiencing driving sales targets and goals.
- Ability to stand, walk, lift and move up to 50 lbs. on a frequent basis.
Competitive benefits package that includes medical, dental, 401k and vision.