What are the responsibilities and job description for the Security Officer - Truck Gate (Day Shift Mon - Fri) position at Redwood Private Security?
SECURITY OFFICER - JOB DESCRIPTION
Description of Duties
- Patrol and maintain general security of assigned property as described in Post Orders.
- Maintain post at truck gate guard booth and ensure only authorized vehicles enter the facility.
- Respond to reasonable business-related customer service requests, which are non-security related.
- Respond to security related complaints and ensure proper documentation is completed as required.
- Maintain and submit electronic Daily Activity Reports, Incident Reports, Accident Reports, Hazard Reports, and/or Condition Reports. Reports must be legible and submitted properly for distribution.
- Work under general supervision of Site Supervisor, Quality Control Manager and Client Manager.
- Maintain consistent performance, attendance, uniform appearance, and professional grooming.
- Maintain professional communication with clients and patrons.
- Respond to emergency calls including medical, fire and damage to property.
- Remain alert and vigilant while on duty
- Assist other officers in a team oriented environment.
Qualification Requirements
- Must be at least 18 years old. High School graduate or equivalent.
- Possess and maintain a valid State Guard Registration (guard card) from the state where employed.
- Have the legal right to work in the United States.
- Fluent in English (fluency in other languages in addition to English a plus.)
- Must pass a comprehensive background check.
- Ability to read, write and understand and execute written orders, policies, procedures, instructions and handle requests and compile security reports for the client.
- Ability to stand and/or sit in one location for extended period of times as required by the site
- Ability to respond to emergency or critical incidents and notify proper authorities as needed.
- Demonstrate a positive attitude, outstanding customer service skills, and take initiative in completing assigned tasks.
- Must be willing to accept shift work, weekends, holidays and overtime if needed.