Crisis Worker

Job Title: Crisis Worker
Department: Crisis Response Services
Location: Ukiah, CA 
Status: Full-Time, 3/4-Time, Part-Time, On-Call positions available, Non-Exempt
Hours: 0-40 hours per week

Salary: $27.30-$31.40 per hour (DOE) / Additional Differentials Must Qualify

Open Date: September 16, 2024

Close Date: Open until filled 

$1,000.00 Sign On Bonus

**Bonus to be paid out as follows: $500.00 issued upon hire and $500.00 upon 6-month completion of employment**

Pay Differentials Offered (must qualify through testing or verification):

• Language Translation - Bi-cultural Spanish: $1.00 per hour
• Bimodal Bilingualism - ASL Sign Language: $1.00 per hour
• Bimodal Multilingualism - ASL Sign Language: $2.00 per hour

Overview:

Provides urgent crisis de-escalation, assessment, and linkage services to Mendocino County consumers during a crisis intervention. Works under the direction of the Program Manager to provide short-term, strengths based, safety focused intervention that is individualized to client current need. Services will be aimed at stability and linkage. Ability to provide in-the-moment coaching, problem-solving, coping, skill development, safety planning, and crisis intervention.  Immediate response to emergency referrals.

Key Responsibilities:

• Responds to incoming crisis calls as needed- via the 24/7 RC3 Hotline or Mendocino County Access Line and, when necessary, provides immediate response to emergency referrals face to face within 20 to 40 minutes.
• De-escalate high risk situations and ensure the safety of those in the immediate situation.
• Perform counseling and/or psychotherapy functions including answering crisis calls; talking with patients, one on one, identifying problems and assisting patients in reaching goals; conducting evaluations and assessments & determine the need for hospitalization (5150/5585); if hospitalization is required, have the ability to complete a 5150/5585 hold.
• Ability to rescind and/or invalidate holds with supervisor approval.
• Secures inpatient psychiatric hospital beds and arranges for transportation of client to hospital when necessary.
• Log all contacts for service and/or crisis as well as logging outcomes.

Education/Experience:

Classifications and Qualifications for MHRS 

• MHRS I: Associate's Degree & 6 years experience in a mental health-related field.
• MHRS II: Bachelor's Degree & 4 years experience in a mental health-related field.  
• MHRS III: Master's Degree & 2 years experience in a mental health-related field.
  • Experience must include direct work with individuals diagnosed with Severe Mental Illness (SMI) and/or those with comorbid conditions involving SMI.
    

Conditions of Employment:

• Must obtain 5150 Certification 
  
• Must pass a clear background check with DOJ & FBI.
• CPR and First Aid Certified.
• TB Exam and Physical at the time of employment.

Driving Requirement:
This position requires the use of a personal vehicle for business purposes and on-call rotation. 

Other Requirements:

• Driving is a required function of this position. Employees must use a personal vehicle that meet all agency requirements, including maintaining liability insurance that meets or exceeds state requirements.
• Employees are responsible for ensuring the timely renewal of their vehicle insurance policies and providing updated documentation to the agency to remain in good standing and compliant with position requirements.

On-Call Rotation:
Employees will participate in the on-call rotation for the program. 

• Employees must commit to at least one weekend per month.
• Employees will be required to sign an on-call agreement.

Training:

• RCS provides an in-depth onboarding and training orientation, which includes CPR/First Aid, Crisis Communication/Pro-ACT, Trauma-Informed Care, Motivational Interviewing, Collaborative Problem Solving, introductions to all RCS departments, and other valuable trainings.

Benefits:

• Comprehensive benefits package available.

To Apply:
Please visit our website at Redwood Community Services to apply or learn more about our values and services.

Redwood Community Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of its workforce

Salary : $27 - $31