Alarm Service Tech

We are looking for a Fire and Security Alarm Installation Technician to join our team!

Redwire is a team of security professionals that have been in the business of providing electronic security for commercial, institutional, governmental, and residential clients for over 30 years. We offer a full range of solutions that are custom tailored to client's needs. Our cutting-edge network-based video, access control, security, and fire systems are fully integrated to offer the best results for homes or businesses.

Job Description:

Responsible for providing excellent customer service and driving customer loyalty, quality, and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble-shooting existing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control.

- Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans.

- Mount and fasten control panels, door and window contacts, sensors, or video cameras, and attach electrical and telephone wiring to connect components.

- Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.

- Test and repair circuits and sensors, following wiring and system specifications.

- Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping.

- Keep an orderly vehicle and accurate inventory stock levels.

- Various projects and other miscellaneous duties as assigned.

Minimum Qualifications:

-  High school diploma (or equivalent) or one (1) year of industry experience

- Hands on experience with installation, repair, troubleshooting and/or set up of devices in a relatable industry

- Current valid Florida driver’s license

- Ability to work under general supervision and independently at multiple customer sites, on a daily basis, and interpret and design system layout to meet the customer needs

- Comfortable with computers and Microsoft Suite (intermediate Excel, Word, and Outlook)

- Ability to work overtime when needed

Preferred Knowledge, Skills, and Abilities:

- One (1) year of security camera and/or alarm systems experience

- Technical school training and/or certification

- Networking experience

-Prior experience with providing services to electrical systems

- Previous direct industry sales and/or customer service experience

-Two (2) years of intrusion, fire, access control, and cameras

-FASA/BASA certification is a plus

Physical Requirements: 

- Alarm technicians must be able to lift, carry, and use heavy equipment, such as ladders - up to 50lbs.

-Ability to work in confined spaces

-Ability to sit, stand, and/or drive for long periods of time

Compensation and Benefits Package

Competitive Salary, bonuses, and merit pay

Nine (9) Observed Holidays Annually

Company Vehicle

Paid Time to Volunteer and/or Service the Community

Employee Recognition Program

Professional Development

Health Insurance

Dental Insurance

Supplemental Insurance Options

401(k) Retirement Plan

Paid Personal Time-Off