Underwriting Specialist

At Redstone Payment Solutions, we believe in the power of relationships, built on trust, honesty, and a commitment to delivering exceptional service. Since 1994, our family-owned business has been at the forefront of the payment processing industry, helping businesses grow by providing secure, cutting-edge solutions tailored to their needs.

The Underwriting Analyst is responsible for collecting, analyzing, and entering merchant information to support sound business decisions regarding short-term funding. This role requires strong analytical ability, diligence, and collaboration across teams to ensure accurate decisions.

Prescreening & Prequalification:

• Enter merchant application data accurately into internal systems

• Retrieve and evaluate credit information from multiple credit sources

• Review and analyze bank statements and credit reports

Underwriting Analysis & Decision-Making:

• Assess all gathered information to determine business eligibility

• Identify whether sufficient information exists to make decisions

• Request additional documentation as needed

• Make and document decisions to properly status an application to pend, decline, or approve based on underwriting criteria

• Utilize the underwriting matrix and other company policies to guide decisions

• Exercise judgment using client data, credit bureau information, reference checks, and other third-party resources

Collaboration & Communication:

• Partner effectively with the underwriting and risk teams:

• Identify and report any questionable business activities to the appropriate departments
• Collaborate with merchants, ISOs, sales representatives, and internal operations teams

Application & Account Review:

• Conduct reference checks with outside vendors as required
• Perform quality assurance reviews post-transmission to ensure accuracy and completeness

Additional Responsibilities:

• Provide secondary support by answering and directing incoming phone calls
• Deliver excellent customer service to both internal and external partners
• Perform other duties as assigned to support departmental and organizational objectives

Qualifications:

• Associate or Bachelor’s degree, or equivalent combination of education and work experience
• Minimum of 3 years of experience in financial services, underwriting, or credit analysis
• Strong ability to interpret and analyze credit reports and financial data
• Exceptional diligence and accuracy in a demanding environment
• Proficient data entry and organizational skills with the ability to manage multiple priorities
• Elevated level of integrity and discretion when overseeing sensitive information
• Excellent problem-solving, analytical, and decision-making abilities
• Strong written and verbal communication skills
• Demonstrated initiative, ownership, and sense of urgency in achieving results
• Positive attitude with the ability to thrive in a dynamic environment

Health and wellness:

• Medical, dental, and vision insurance: Comprehensive medical, dental, and vision insurance plans with options for your dependents.

• Mental health support: Access to mental health services and wellness programs.

Financial security:

• Retirement plan: 401(k) retirement savings plan with a company match.

• Life insurance: Employer-paid life insurance policy.

• Disability insurance: Short-term and long-term disability insurance.

Work-life balance and time off:

• Paid time off (PTO): Paid time off (PTO) plus paid sick leave and holidays.