What are the responsibilities and job description for the Maintenance Technician position at Redstone Federal Credit Union?
Job Description Summary
Supports the maintenance and upkeep of Credit Union facilities to ensure a safe, secure and well-functioning environment for employees and members. This role performs preventive maintenance, responds to facility needs and assists with operational projects. Depending on experience, the position may also serve as a lead resource for escalated issues, provide guidance to other technicians and support supervisory needs.
Job Description
Facilities Maintenance Technician
(Level determined by experience)
Essential Duties And Responsibilities
To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.
An equivalent combination of education and experience may be considered.
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
We are proud to be a Drug-Free and Tobacco Free Workplace.
Supports the maintenance and upkeep of Credit Union facilities to ensure a safe, secure and well-functioning environment for employees and members. This role performs preventive maintenance, responds to facility needs and assists with operational projects. Depending on experience, the position may also serve as a lead resource for escalated issues, provide guidance to other technicians and support supervisory needs.
Job Description
Facilities Maintenance Technician
(Level determined by experience)
Essential Duties And Responsibilities
- Performs preventive maintenance on facilities, Credit Union vehicles, maintenance and construction equipment and building systems. Work may include electrical, plumbing, HVAC, fire alarms, carpentry, welding, generators and locksmithing.
- Assists with breakdown, rebuild, delivery, relocation and removal of furniture and equipment across all locations.
- Supports event set up for the Community Relations team as needed and ensures tasks are completed in a timely manner.
- Coordinates and oversees work performed by contractors and vendors to ensure specifications and quality standards are met.
- Assists with inventory tracking, documentation and organization for the Asset Management Program and helps manage warehouse inventory.
- Participates in after hours, weekend and holiday work when required.
- Serves in the on call rotation for after hours facility needs.
- Depending on experience, may provide updates on work activities and schedules to leadership.
- May act as a backup in the absence of the supervisor and assist with escalated issues or advanced troubleshooting.
- At higher experience levels, maintains current knowledge of relevant regulatory requirements, OSHA standards and internal policies.
- At higher experience levels, may mentor or train other Maintenance Technicians in areas of skill, safety and best practices.
- Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
- Delivers friendly, caring service to internal and external members.
- Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
- Follow all physical and online security procedures and maintain strict confidentiality of all member information.
- Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
- Works scheduled hours and maintains punctuality.
- Performs other related duties as assigned or requested.
To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.
An equivalent combination of education and experience may be considered.
- Required: High School Diploma
- Required: Valid US driver’s license
- Required: Must have a valid DOT health card or must pass a DOT physical and obtain a DOT health card within 30 days of employment.
- Required: Annual OSHA training on specific tools, equipment, and/or procedures included but not limited to; Forklift, Lockout/Tagout, lifting, slip trips and falls.
- Preferred: Alabama state certification or license in electrical, plumbing or HVAC
- Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
- Demonstrate proper lifting and safety techniques.
- Safe driving practices.
- Resolve problems utilizing advanced knowledge and experience.
- Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
- Use correct English including spelling, grammar and punctuation.
- Operate computers and use business software and other standard office equipment.
- Understand and follow written and oral instructions.
- Set priorities and manage one’s own time effectively.
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Constant standing, sitting, walking, bending and climbing.
- Using hands repetitively to handle, feel or operate computers and other standard office equipment.
- Reaching with hands and arms.
- Good vision, including but not limited to; close and long vision, depth perception and ability to distinguish color and shades.
- Good hearing, in regular proximity and in louder work environments including but not limited to; warning signals and operating equipment sounds.
- Lifting and carrying up in excess of 100 pounds.
An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;
- Works in both indoor and outdoor environments.
- Noise level in the work environment is usually moderate.
- Occasionally exposed to moving mechanical parts and equipment.
- Occasionally exposed to fumes or airborne particles.
- Occasionally exposed to outside weather conditions.
- Occasionally exposed to risk of electrical shock.
We are proud to be a Drug-Free and Tobacco Free Workplace.