System Administrator

The Florida Department of Transportation, Office of Information Technology (OIT), is in search of a Systems Administrator to play a key role in assisting the OIT in the oversight, management, troubleshooting, and execution of cloud services and platforms to support FDOT’s infrastructure, applications, data, and other business needs. The duties of this position can be broad and may include such tasks as adding and removing individuals from the list of authorized users, archiving files, overseeing password protection and other security measures, and monitoring usage of shared resources. Architect, design, facilitate, lead, coordinate, and direct technology initiatives on multiple fronts across a variety of disparate areas within the organization. This could include Infrastructure administration, application development, data management & analytics, cybersecurity, external hosting, identity and access management, infrastructure, network, security hardening, privacy, and compliance. Oversight and management of Microsoft 365 environments and other Microsoft platforms, identity platforms, and a multi-cloud

environment. Selects, develops, integrates, and implements network management applications for Internet components. The Systems Administrator will be responsible for working on projects, systems, and/or issues of medium to high complexity and will be expected to provide daily operations support, maintenance, and administration for Servers. This position requires ownership of complex issues in order to support Department business.

14.  Strong grasp of Linux administration, including Linuxpatching.

15.  Knowledge of assessment andanalytical processes and practices.

16.  Skill instrategic planning.

17.  Skill in researching, compiling,and analyzing data to report findings and develop improvement solutions.

18.  Skill in system administration andhosting across a wide range of solutions.

19.  Ability to research, identify, andimplement innovative solutions. Personal Attributes:

1.   Able to be trusted with sensitive information.

2.   Experienced at working both independently and in ateam-oriented, collaborative environment.

3.   Advanced interpersonal, written, and oral communicationskills.

4.   Ability to conduct research into issues and topics asassigned.

5.   Can conform to shifting priorities, demands, and timelinesthrough analytical and problem-solving capabilities.

6.   Must be able to learn, understand, and apply new thingsquickly.

7.   Highly self-motivated and directed.

8.   Proven analytical and creative problem-solving abilities.

9.   Ability to effectively prioritize and execute tasks in ahigh-pressure environment.

5. Education

Bachelor’s Degree or technical institute degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

6. Experience

2 – 3 years experience with: Server 2012 R2, 2016, 2019, and 2022.

2 – 3 years IIS Administration.

2 – 3 years of network communications, including TCP/IP and DNS Samba/CIFS file sharing and NTFS permissions.

2 – 3 years of strong professional experience in AWS cloud systems is required.

2 – 3 years of strong professional experience in Microsoft Azure cloud systems is highly desired.

2 – 3 years of experience with other cloud providers, such as Google Cloud Platform, is highly desired.

2 – 3 years of professional experience in the administration of Microsoft software is highly desired.

3 – 5 years of IT work experience in infrastructure/network environments in systems operations, support, maintenance, and administration.

3 – 5 years of professional experience supporting middleware such as API Management, IT Service Automation tools, and batch job services is highly desired.

5 – 8 years of professional experience in information systems engineering or a related field is required.

7. Primary Job Duties/ Tasks

The activities this candidate will be tasked with include, but are not limited to, the following:

  1.   Support and expand FDOT infrastructure.

  2.   Coordinate server configuration and administration with multiple parties (SDC, FDOT, and contractors).

  3.   Make recommendations for future server and software upgrades.

  4.   Monitor systems and applications to ensure security, availability, and performance.

  5.   Establish systems by evaluating network performance issues, including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; and establishing connections and firewalls.

  6.   Maintains network and systems performance by performing systems monitoring and analysis, and performance tuning; troubleshooting systems and application problems; escalating problems to vendor.

  7.   Build and manage relationships in a matrixed environment.

  8.   Find opportunities to refactor solutions to obtain better performance, cost, and efficiency.

  9.   Create and manage Azure DevOps projects, git repositories, and pipelines.

10. Oversee and configure Azure DevOps organizational settings.

11. Recommend and assist with the building and hosting of complex application solutions.

12. Understand, deploy, and manage AWS, Microsoft Azure, and/or other cloud services.

13. Supports other IT staff, including developers.

14. Other duties as assigned.