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Support/SRE Engineer

redolentech
Remote, AK Remote Full Time
POSTED ON 7/10/2026 CLOSED ON 10/13/2026

What are the responsibilities and job description for the Support/SRE Engineer position at redolentech?



One of our direct client is urgently looking for a Java Developer 

TITLE: Support/SRE Engineer
LOCATION:Remote - AK
Duration: 6 to 12 Months 


Description:

Respond to automated alerts and execute playbooks.
Manage ongoing incidents, using your understanding of SamsClub to involve the right teams and resolve as quickly as possible.
Ensuring we can get an understanding of the system and debug a problem easily.
Set the standards with teams for building resilient, debuggable systems.
Ensure we never fail for the same reason twice.
Follow up on each incident to ensure the appropriate action items are in place and prioritized.
Help teams build tools to automate the toil of on call duties.

About you:

Based in the U.S, and willing to work core hours in EST / EDT.
Have experience handling on call shifts for mission-critical systems.
Have been responsible for the tools and processes used to debug and correct failures in those systems.
Have done hands-on development with cloud infrastructure (GCP, Azure, Kubernetes, Docker).

Salary.com Estimation for Support/SRE Engineer in Remote, AK
$98,265 to $126,852
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