What are the responsibilities and job description for the Ad Operation Specialist position at redolentech?
We have following urgent role with our DIRECT client
Title: Ad Operation Specialist
Location: San Bruno, CA
Duration: 12 Months
Rate: Market
Job Description:
Title: Ad Operation Specialist
Location: San Bruno, CA
Duration: 12 Months
Rate: Market
Job Description:
- The analyst’s primary objective is to drive the entire workflow for our self-service customers which include:
- Providing technical sales support to many advertisers and customers
- Providing training and guidance to those who are utilizing our platform for the first time.
- Creating documentation and helping to troubleshoot ad campaigns when issues arise for advertisers.
- Troubleshoot digital ad issues on various environments: desktop, mobile, in-app, OTT.
- Experience with third-party ad-serving systems: Doubleclick, Mediaplex, DG MediaMind, Atlas. Experience with rich media solutions: Doubleclick RM, Mediaplex RM, DG MediaMind, Pointroll, Flashtalking, etc.
- Knowledge of Flash, HTML, CSS, and JavaScript
- Experience in 2 years of Technical Ad Operations, Ads Engineering.
- Leverage data to quickly troubleshoot any issues that arise and impact the performance of the campaign for advertisers.
- Provide technical support for all involved in the campaign whether internally or externally, including engineering.
- Prioritize effectively and determine which initiatives to deliver first based on quantitative reasoning and rationale.
- Evaluate and make decisions on campaign spend rates, user quality, creative performance, and marketplace opportunities.
- Expertise in Microsoft Excel or any dashboarding tools like Tableau, Thoughtspot, or Domo.
- Dive into investigations and communicate outcomes to management and leadership teams.
- Ability to work in a hack culture, producing immediate and real-time results on critical tasks that require focus.
- Bachelor’s degree in Computer Science, Software Engineering, Math, Economics.
- Great communication & presentation skills.