What are the responsibilities and job description for the Store Director position at REDNERS MARKETS?
DEPARTMENT: Grocery Department
REPORTS TO: District Manager/Staff
FLSA STATUS: Exempt – 45 hours
JOB SUMMARY:
To direct and manage all phases of the store operations in a manner designed to obtain maximum sales and gross profits through effective utilization of personnel and other resources that are available.
ESSENTIAL JOB FUNCTIONS:
- Foster a positive work environment that promotes teamwork, customer service, and high performance
- Monitor profit margins, budgets, and expenses to ensure the store is operating efficiently.
- Plan, organize, direct, and control store activities with the assistance of department managers.
- Coordinate with department managers to manage in-store promotions, seasonal changes, and product placements
- Assure that all store personnel are courteous to customers and that all customer complaints/requests are handled promptly and professionally.
- Ultimately responsible for overseeing all cash accountability and accurate store bookkeeping.
- Responsible for maximum utilization of store personnel through effective scheduling, counseling, and evaluating programs, training programs, motivation and supervision.
- Responsible for efficient and effective delegation of duties to achieve maximum performance and proper follow-up procedures.
- Acts as company representative both within the store and within the community.
- Responsible for preparation of the store’s operating budget on a weekly basis.
- Maintain a housekeeping program, which ensures an orderly and clean store that is pleasing to the customer’s eye.
- Responsible for the maintenance of prompt and accurate check-out service through proper supervision of front-end personnel and cashier accuracy.
- Maintain efficient and knowledgeable methods of operation through regular department manager meetings and morning huddles.
- Maintain building and equipment in maximum operational condition.
- Implement and oversee any discount, price protection, and sign programs.
- Responsible for the optimum freshness of all products and proper merchandising to achieve maximum sales and profits throughout the store and departments.
- Implement and maintain effective fire and safety programs within the store.
- Implement and maintain effective security standards within the store.
- To greet all customers and thank them for their patronage while on the sales floor.
- Responsible for payroll administration for all employees in the store.
- Responsible for hiring, firing, and discipline of all employees.
- Ensure compliance with all health, safety, and legal regulations, including food safety standards.
- Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
- Responsible for approving vacation, personal days, and time off for all employees.
- Explain fringe benefits to all employees.
- Conduct daily refrigeration checks throughout the store.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Minimum requirement of a high school education. College education is helpful but not required.
- Minimum of 5 years experience in the supermarket industry, with successful participation in management training programs.
- Working knowledge of all aspects of store management and operations. Also, have the ability to make decisions and to provide effective leadership.
- Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
- Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markups, percentages, proportions, ratios, and volume.
- Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
- Excellent organization and follow through skills.
- Must be able to stand upright for most of your scheduled work shift.
Benefits:
Health Insurance, Vacation & Paid Time OffSalary : $60,834 - $87,075