Beverage Clerk (Beer and Wine Café)

POSITION TITLE: Beverage Clerk          

DEPARTMENT:      Beer and Wine

REPORTS TO:         Beverage Manager

FLSA STATUS:        Non-Exempt

SUMMARY

To operate a cash register and check-stand efficiently and courteously in a manner that will conform with all front-end procedures and company policies.  Beverage clerks are also expected to ensure customer satisfaction by giving prompt and courteous service to all customers that enter the Café.

ESSENTIAL JOB FUNCTIONS:  (The following duties are included but not limited to)

1. To run the cash register for a large portion of the work shift and work within the confines of the cashier accountability policy.
2. To maintain an acceptable level of inventory in order to maximize sales and control out of date product by proper rotation and replenishment throughout the shift.
3. Preserve excellent levels of internal and external customer service at all times.
4. Identify customers’ needs and respond proactively to all of their concerns
5. To ensure proper levels of food available in the café at all time.  Proper communication with the Deli Department on these needs throughout business hours.
6. To also provide training to all new café employees on the products and procedures within the Beer and Wine department to ensure all employees are knowledgeable on the products.
7. To maintain a good relationship with all beverage vendors and wine vendors with regular communication.
8. To communicate department concerns and objectives with store management and Beverage Manager.
9. Comply with all health, safety, and PLCB regulations.
10. To enforce, oversee, and follow Beer and Wine policies pertaining to alcohol sales and identification of those purchasing alcohol in the store.
11. To greet all customers to our store and be observant to their needs while working.
12. To abide by all Redner’s Markets policies and procedures set forth by the employee handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1. To physically handle merchandise within the department while filling the shelves and coolers with the required products.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1. Must be at least 18 years of age.

1. Strong communication skills for dealing with customers, employees, and vendors.
2. Must be able to stand on your feet for the entire work shift.
3. Must be able to lift up to 40 pounds for 30% of the time working.