What are the responsibilities and job description for the Receptionist/Customer Service Specialist position at Redmond Area Park and Recreation District?
The Customer Support Specialist is the first-line contact for District customers through the telephone, email and in person. The ideal candidate has exceptional communication and organizational skills with special attention to detail and accuracy.
The essential duties and responsibilities of this position include, but are not limited to:
· Willingness to interact with the general public,
· Effectively communicating program and facility information, rules and regulations,
· Effectively registering customers for programs and facility reservations,
· Handles conflicts with patrons, as needed,
· Cash handling and cash till balancing, and
· Works the Kiosk in Centennial Park during the summer months.
Computer skills, filing, janitorial upkeep of the office area, and emergency care as required are all a part of this position. This position reports to the Administrative Services Manager.
This is NOT a remote position.
Possession of CPR/PR certificate and Advanced First Aid certificate issued by American Red Cross must be obtained within 30 days.
RAPRD employees contribute to a successful work group and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, and constructive exchange of ideas designed to meet or exceed the District’s strategic goals.
Please submit a completed, signed application along with required certification and resume (optional) to Beth Asigri, email beth.asigri@raprd.org. As well, you are welcomed to submit your application in person at the RAPRD's business office (Cascade Swim Center).
Job Type: Part-time
Pay: $15.10 - $15.60 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $16