What are the responsibilities and job description for the Front Desk Associate – Redline Athletics Round Rock position at Redline Athletics - Round Rock?
Do you love connecting with people and creating great first impressions? Join Redline Athletics Round Rock as our Front Desk Associate, where you’ll be the friendly face that welcomes every athlete and family, keeps energy high, and helps grow our amazing sports performance community!
This position offers base hourly pay plus generous commission, giving you the opportunity to earn more while doing what you love—helping athletes and families experience the best of Redline. It’s a perfect role for a late high school or college student who’s outgoing, responsible, and looking for a fun, flexible job in a positive fitness environment.
Job Overview
The Front Desk Associate ensures every athlete, parent, and guest enjoys a positive, professional, and energetic experience from check-in to checkout. You’ll handle front-facing interactions, guide prospective families, and keep the facility organized and running smoothly.
This role offers weekday evening and Saturday morning hours, with optional additional hours available for special events, parties, and community activities. Expected pay is based on $10 generous commissions for every student enrolled.
Responsibilities and Duties
Customer Experience & Sales
- Greet every athlete and family with enthusiasm and professionalism.
- Manage check-ins for training sessions and events with accuracy and energy.
- Provide clear, friendly answers to questions about memberships, training programs, and schedules.
- Conduct tours for prospective members and explain program options confidently.
- Support membership growth through lead follow-up and on-site sales conversations.
- Build strong relationships with parents, athletes, and community members to foster retention and referrals.
Facility Presentation & Environment
- Maintain a clean, organized, and welcoming front desk area.
- Ensure the lobby and training floor are always presentable and safe.
- Share light cleaning responsibilities (wiping down equipment, vacuuming, mopping, restroom checks).
- Create an energetic, motivating environment that reflects the Redline brand.
Team Support
- Assist coaches and managers with day-to-day facility operations.
- Communicate effectively with the team to ensure smooth class flow and customer satisfaction.
- Contribute ideas to improve the athlete and parent experience.
Qualifications
- Previous customer service or sales experience (fitness, sports, or retail preferred).
- Exceptional people skills – approachable, friendly, and confident in conversations.
- Strong communication and problem-solving abilities.
- Passion for sports, health, and fitness.
- High energy level and positive attitude.
- Reliable, organized, and able to thrive in a fast-paced environment.
- Must look, act, and live like a fitness professional – energetic, polished, and health-minded.
Why Redline Athletics Round Rock?
- Hourly base pay plus generous commission on sales.
- Fun, team-oriented environment surrounded by athletes and families.
- Great role for late high school or college students looking for hands-on experience in sports, business, or fitness.
- Weekday evening and Saturday morning schedule allows for flexibility with school or other commitments.
- Opportunities for growth and advancement within a fast-growing program.
- The satisfaction of helping kids build confidence and athletic skills every day!
Job Type: Part-time
Projected Total Compensation: $10.00 - $45.00 per hour
Expected hours: 5 – 35 per week
Work Location: In person
Salary : $10 - $45