Student Services Specialist I

Date Posted: September 9, 2026

Compensation: $36,000 - $38,000 , Yearly
Required Education Level: Associate Degree

Job Description

Redlands Community College is seeking a motivated, student-focused professional to join our Admissions and Advising team as a Student Services Specialist I. This is a full-time, 12-month professional staff position with a salary range of $36,000–$38,000 annually, plus an excellent benefits package.

If you enjoy working with people, building relationships, and helping students achieve their educational goals, this position offers an exciting opportunity to make a difference at Redlands Community College. The Student Services Specialist I will work in a fast-paced, collaborative, and student-centered environment, supporting students from their first interaction with the college through enrollment, advising, retention, and degree completion.

This is an opportunity to become part of a team committed to helping students access college, find their path, stay on track, and reach their goals. The ideal candidate will bring a positive attitude, strong communication skills, a passion for student success, and a willingness to work collaboratively across campus. Join us in making an impact on student success!

Responsibilities include, but are not limited to:

• Evaluate and process student applications.
• Communicate with prospective students throughout the admissions process.
• Advise and enroll new, returning, and concurrent students.
• Serve as an academic advisor for current students and help students navigate their educational journey.
• Utilize an early alert and case management system to identify students who may need additional support.
• Provide interventions, referrals, and appropriate resources to help students overcome barriers.
• Assist students with degree completion and persistence.
• Stay informed about current trends and best practices in student retention and student success.
• Represent Redlands Community College at college and career fairs, open houses, and other recruitment events.
• Visit area high schools and participate in concurrent classroom visits.
• Engage in off-campus recruitment activities, which may occasionally include overnight travel.
• Build relationships and communicate effectively with prospective students and families.
• Lead or assist with special projects supporting admissions, advising, recruitment, and retention.
• Maintain confidentiality and perform all responsibilities in compliance with FERPA.
• Serve on the scholarship committee.
• Participate in departmental and college meetings.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree, or the ability to complete a bachelor’s degree within 12 months of employment with Redlands Community College.
• Excellent communication and customer service skills.
• Strong interpersonal and organizational skills.
• Ability to work collaboratively with colleagues and professional peers.
• Bilingual in Spanish preferred.

How to Apply:

Interested applicants are strongly encouraged to apply online and submit:

• Cover letter
• Resume
• Copies of college transcripts
• Three professional references, including names, addresses, and phone numbers

The position is open until filled.

Applying

To apply for any positions please complete the online employment application and upload the documentation specified in the advertisement.

For additional information contact Kim Andrade, Director of Human Resources, at 405.422.1267 or email her at Human.Resources@redlandscc.edu.

Benefits

You can view our Employee Benefits page, to learn more about working for Redlands.

Faculty

All Faculty must meet our Standard of Practice - Minimally Qualified Faculty degree qualifications.

Background Check

Any applicant selected for an interview will be required to complete a Background Screening Authorization form, along with their personal Background Check Information. A background check will not be run on you unless you are recommended for the position. For a summary of your rights under the Fair Credit Report Act, any background check disclosure statements, an authorization for background check, and a form to list your personal background check information, please see the links listed below:

2019 Background Check Disclosure Document
2019 Summary of Your Rights Under the Fair Credit Reporting Act
2019 Authorization for Background Check including Personal Information
2019 California Disclosure Document
2019 New York Disclosure Document
2019 San Francisco Disclosure Document
2019 Various States Disclosure Document

Additional Information

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Redlands Community College will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Redlands Community College does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, or status as a veteran, in any of its educational programs, activities, policies, practices, or procedures, including, but is not limited to, admissions, employment, eligibility for financial aid, and educational services, in accordance with Titles VI and VII of the Civil Rights Act of 1964, Executive Order 11246 as amended, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the Civil Rights Act of 1991, and other federal laws and regulations. The following person has been designated to handle inquiries regarding the College's nondiscrimination policies: Compliance Officer, Redlands Community College, 1300 S. Country Club Road, El Reno, OK 73036-5304, 405.262.2552.

Clery Statement

Redlands Community College is committed to providing a safe place to live, work, study and visit. Part of this effort includes sharing information regarding the safety and security of our campuses.

Redlands provides email notifications to all students, faculty and staff when a Clery Crime occurs in or near Redlands Community College campus or any of its sites. These notifications are primarily sent if the incident poses an ongoing safety threat as determined by the President of the College or his designee. The act requires colleges and universities to make “timely warnings,” known as “Safety Alerts” at Redlands, to campus community members about specific types of crime if an ongoing threat is believed to exist.

Information regarding our recent three-year period Annual Security and Fire Safety Report, as well as the Emergency Preparedness Guide, can be found on the Campus Security page.