What are the responsibilities and job description for the Dispatcher position at Redkey Express?
Transportation Dispatcher
Starting Pay: $55,000 annually (based on experience)
Location: Mason, OH
Company: Redkey Express
Position Type: Full-TimeWhat You Get
✅ Starting salary of $55,000 based on experience
✅ Stable full-time position with advancement opportunities
✅ Friendly, team-oriented, family-style work environment
✅ Leadership that listens and supports your success
✅ Comprehensive benefits package including:
Health insurance
Dental insurance
Vision insurance
Paid Time Off (PTO / vacation days)
Paid holidays
401(k) retirement plan
About the Role
The Transportation Dispatcher plays a vital role in coordinating freight, expedited and LTL. You will manage driver communication, scheduling, routing, and customer updates to ensure safe, efficient, and on-time service. This is a fast-paced position that requires strong problem-solving skills and a team-first mindset.Key Responsibilities
At Redkey Express, you’re more than just a dispatcher—you’re an essential part of our success. We value collaboration, integrity, and doing things the right way. If you’re an experienced dispatcher who enjoys working with a supportive team and making an impact every day, this is the place for you.
Starting Pay: $55,000 annually (based on experience)
Location: Mason, OH
Company: Redkey Express
Position Type: Full-TimeWhat You Get
✅ Starting salary of $55,000 based on experience
✅ Stable full-time position with advancement opportunities
✅ Friendly, team-oriented, family-style work environment
✅ Leadership that listens and supports your success
✅ Comprehensive benefits package including:
Health insurance
Dental insurance
Vision insurance
Paid Time Off (PTO / vacation days)
Paid holidays
401(k) retirement plan
About the Role
The Transportation Dispatcher plays a vital role in coordinating freight, expedited and LTL. You will manage driver communication, scheduling, routing, and customer updates to ensure safe, efficient, and on-time service. This is a fast-paced position that requires strong problem-solving skills and a team-first mindset.Key Responsibilities
- Plan, schedule, and dispatch freight, expedited and LTL.
- Understanding Route Timing and Efficiency
- Communicate with drivers to provide support, direction, and updates.
- Track loads in real time and proactively address delays or issues.
- Provide accurate and timely status updates to customers. Awareness of customer impact (late pickups/missed stops/etc.)
- Provide timely management updates and daily metrics.
- Monitor DOT/HOS compliance, driver logs, and safety requirements.
- Utilize CXT dispatch software and maintain accurate data entry.
- Utilize CXT to manage communication with customers, drivers and management.
- Handling breakdown and delays.
- Collaborate with operations, customer service, and warehouse teams.
- Participate in weekend, after-hours, or on-call coverage as needed.
- Promote a positive, respectful, and team-oriented workplace culture.
- 2 years of Dispatching experience utilizing CXT (freight, expedited and LTL)
- Strong understanding of routing and DOT/HOS regulations
- Excellent communication and customer service skills
- Ability to multitask and remain calm under pressure
- Proficiency with dispatch/CXT software and technology
- Strong decision-making and problem-solving skills
- Team-focused attitude with a professional, friendly demeanor
- Flexible availability for after-hours/on-call needs
At Redkey Express, you’re more than just a dispatcher—you’re an essential part of our success. We value collaboration, integrity, and doing things the right way. If you’re an experienced dispatcher who enjoys working with a supportive team and making an impact every day, this is the place for you.
Salary : $55,000