Vice President of Clinical Excellence & Innovation

The Vice President of Clinical Excellence & Innovation reports directly to the President/CEO and serves as a member of ReDiscover's Executive Leadership Team. This visionary executive leader is responsible for advancing ReDiscover's mission to transform lives and empower people to achieve health and emotional wellbeing through exceptional, innovative, and compassionate care.

The Vice President provides enterprise-wide leadership and strategic oversight for clinical excellence, quality improvement, workforce development, clinical training, electronic health record clinical processes, evidence-based practice implementation, organizational performance outcomes, and continuous improvement initiatives. This leader ensures that every service reflects the highest standards of clinical quality, client-centered care, operational excellence, and measurable impact.

As a member of the Executive Leadership Team, the Vice President partners closely with organizational leaders to drive transformational change, improve clinical outcomes, strengthen workforce capabilities, and position ReDiscover as a recognized leader in behavioral health innovation and excellence.

The Vice President serves as a strategic advisor to the President/CEO and Vice President of Clinical Operations and collaborates across service lines to develop innovative models of care that improve health, recovery, resilience, and emotional wellbeing for individuals, families, and communities served by ReDiscover.

This position champions a culture of learning, accountability, innovation, compassion, and continuous improvement by fostering data-driven decision-making, high-performance teams, quality outcomes, and equitable access to care.

As part of ReDiscover's team-oriented philosophy, the Vice President actively participates in cross-functional leadership initiatives, performance improvement activities, strategic planning efforts, and community partnerships. The Vice President represents ReDiscover with healthcare systems, payers, community stakeholders, regulatory authorities, accrediting organizations, and academic partners while advancing the organization's mission, vision, and values.

ESSENTIAL RESPONSIBILITIES:

Clinical Excellence & Quality

• Develop and execute a comprehensive strategy for clinical excellence across all behavioral health programs.
• Establish and monitor organization-wide quality indicators, clinical workflows, clinical performance metrics, and outcome measures.
• Lead continuous quality improvement initiatives that enhance service effectiveness, client experience, accessibility, and safety.
• Ensure consistent implementation of evidence-based, trauma-informed, recovery-oriented clinical practices.
• Monitor clinical outcomes and drive performance improvement efforts through data-informed decision-making.
• Promote a culture of accountability, innovation, quality, and continuous learning.

Transformative Care & Innovation

• Advance innovative models of care that improve health, recovery, resilience, and emotional wellbeing.
• Identify emerging behavioral health trends and implement best practices that strengthen service delivery.
• Foster cross-functional collaboration to redesign systems, including electronic health record, and improve client engagement, access, and outcomes.
• Champion initiatives that reduce barriers to care and promote health equity.
• Lead transformational change efforts that support long-term organizational growth and sustainability.

Workforce Development & Training

• Provide executive leadership for clinical training, professional development, and workforce excellence initiatives.
• Develop strategies to strengthen clinical competencies, leadership development, succession planning, and career pathways.
• Ensure clinicians have access to ongoing education regarding evidence-based practices, regulatory requirements, and emerging treatment approaches.
• Build a culture that attracts, develops, engages, and retains high-performing professionals.
• Partner with academic institutions, workforce development agencies, and community organizations to strengthen recruitment and workforce pipelines.

Clinical Outcomes & Performance Management

• Establish organizational systems to measure, analyze, and report clinical outcomes and performance indicators.
• Utilize data analytics to identify opportunities for improvement and demonstrate organizational impact.
• Develop performance dashboards and reporting structures that support strategic and operational decision-making.
• Drive organizational accountability for quality, compliance, accreditation, and performance goals.

Clinical Accreditation, Compliance & Risk Management

• Collaborates with the VP of Organizational Integrity to ensure clinical compliance with accreditation, regulatory, licensing, and contractual requirements.
• Ensure clinical policies and procedures align with industry best practices and professional standards.
• Lead organization-wide quality assurance and clinical risk management initiatives.
• Partner with Organizational Integrity and operational leaders to identify and mitigate clinical risks.
• Ensure organizational preparedness for accreditation reviews and external audits.

Organizational Leadership

• Serve as a strategic advisor to the President/CEO and Leadership Team.
• Contribute to organizational planning, growth strategies, and system transformation initiatives.
• Foster strong partnerships with healthcare organizations, payers, community stakeholders, academic institutions, and regulatory agencies.
• Represent ReDiscover as a thought leader in behavioral health quality, innovation, workforce excellence, and clinical outcomes.
• Advance organizational initiatives that strengthen client experience, employee engagement, and community impact.

KEY OUTCOMES OF SUCCESS
The Vice President of Clinical Excellence & Innovation will:

• Improve client health, recovery, and wellbeing outcomes.
• Strengthen organizational quality and accreditation performance.
• Advance evidence-based and innovative models of care.
• Increase workforce capability, leadership development, engagement, and retention.
• Establish a culture of continuous improvement, accountability, and learning.
• Enhance client experience through compassionate, person-centered services.
• Utilize data and analytics to demonstrate measurable impact and organizational effectiveness.
• Position ReDiscover as a recognized leader in behavioral health excellence, innovation, and quality.

MINIMUM QUALIFICATIONS:

• Master's degree in Social Work, Counseling, Psychology, Nursing, Public Health, Healthcare Administration, or a related field.
• Independent clinical licensure appropriate to discipline.
• Minimum of ten (10) years of progressively responsible leadership experience in behavioral health or healthcare settings.
• Demonstrated success leading clinical quality, accreditation, performance improvement, outcomes measurement, and workforce development initiatives.
• Extensive knowledge of evidence-based behavioral healthcare practices, regulatory requirements, and accreditation standards.
• Proven ability to lead organizational transformation and large-scale change initiatives.
• Strong analytical, strategic planning, communication, relationship-building, and problem-solving skills.
• Demonstrated ability to utilize data to drive operational, clinical, and strategic decisions.
• Ability to travel as required to meetings, conferences, and organizational locations. 
• Communication is a key skill in this role, as are interpersonal skills, which are critical to providing leadership in engaging, supporting and motivating staff.
• Given the size/scope of ReDiscover, it is important that candidates have a background in a complex environment (multiple programs, locations, significant size/staff, etc.). 
• Background should include working with CARF or other accreditation standards to demonstrate ample knowledge of operational and quality performance metrics and performance improvement concepts.
• Candidates should possess knowledge of various levels of care including crisis services, intensive outpatient, residential and/or outpatient modalities.
• The successful candidate will have proven ability to motivate, influence and manage a diverse array of dedicated professionals, while emphasizing high quality services, a commitment to diversity and programs for vulnerable populations.

PREFERRED QUALIFICATIONS:

• Experience within community behavioral health settings. 
• Lean, Six Sigma, Baldrige, Certified Professional in Healthcare Quality (CPHQ), or similar quality improvement certification.
• Experience working with CARF, Joint Commission, or other accrediting bodies.
• Experience in operational, financial, and budget management.
• Must be culturally competent and be able to develop, build and lead a strong team of enthusiastic and diverse professionals, with an ability to engage and motivate.
• A commitment to collaboration, as well as courage and compassion are required for this position.
• Data-driven decisions are a must for this role, in addition to transparency.
• Must have a strong personal value system that encompasses high integrity, honesty, a solid work ethic, a service-oriented mentality and strong moral character. 
• Must be confident and credible, while at the same time open to constructive suggestions (i.e., collaborative/servant leadership).  
• Exemplary communication skills (written, verbal, and listening) is required.
• Management style must be supportive and not punitive, firm but fair, and noted for inclusiveness, consensus building, collaboration, facilitation and follow through.
• Must be an enthusiastic self-starter with a high level of energy, a results-oriented personality, and the poise and maturity appropriate for a Vice President assignment.