What are the responsibilities and job description for the Mobile Crisis Responder position at REDISCOVER?
Make a Difference as a Mobile Crisis Responder with ReDiscover
Join ReDiscover’s Mobile Crisis Response Services Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.
Why ReDiscover?
- 700 dedicated professionals
- Over five decades of community impact
- A culture grounded in compassion, collaboration, and growth
About the Mobile Crisis Response Services Program
ReDiscover’s Mobile Crisis Response Services work in close partnership with local law enforcement and CommCARE to deliver real-time, on-site crisis intervention. Our mission is to support individuals experiencing a behavioral health crisis—whether they've had police contact or reached out through national or local crisis lines—by meeting them where they are, both physically and emotionally. As a Mobile Crisis Responder, you’ll help reduce unnecessary emergency room visits and incarceration by connecting people to the right resources at the right time.
What You’ll Do
- Respond in person within one hour or less to behavioral health crisis calls, using a company vehicle when available or a personal vehicle if needed.
- Conduct comprehensive assessments that include suicide risk evaluations, crisis intervention, and recommendations for the appropriate level of care.
- Provide follow-up support through service linkage, ongoing monitoring, and crisis management to ensure continuity of care.
- Offer consultation and information to internal teams and referral sources to facilitate access to services.
- Collaborate with ReDiscover teams and community partners to develop intervention plans that address and advocate for the individual’s needs.
- Work closely with other providers to implement and review crisis intervention strategies.
- Accurately document client interactions and maintain records in ReDiscover’s electronic medical record system.
Requirements of the Position
- At minimum, a bachelor’s degree in a Social Science Field from an accredited college or university is required.
- Valid driver’s license, proof of insurance, and a reliable vehicle available for use during work hours is required.
- Ability to work a set schedule of Sunday – Tuesday from 2:00 pm – 2:30 am, with an additional 8-hour shift every other week on Saturday.
- Familiarity with mental illness and substance use disorders.
- Strong communication and customer service skills.
- Comfort with electronic health records and intermediate computer proficiency (Microsoft Office and email).
Grow With Us
We’re committed to your professional development and will support your growth as a Mobile Crisis Responder through training, collaboration, and meaningful work.
Ready to join a team that’s passionate about people? Apply today and help make wellness accessible for all.