What are the responsibilities and job description for the Community Support Specialist position at REDISCOVER?
Make a Difference as a Community Support Specialist with ReDiscover
Join ReDiscover’s CAP and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.
Why ReDiscover?
- 700 dedicated professionals
- Over five decades of community impact
- A culture grounded in compassion, collaboration, and growth
About the CAP Program
CAP provides Intensive supportive housing for adults with severe and persistent mental illness. Clients receive medically necessary on-site services in a clustered apartment setting because of a history of failure in multiple community settings and/or the presence on an ongoing risk of harm to self or others which would otherwise require long term psychiatric hospitalization.
What You’ll Do
- Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
- Facilitate each client’s achievement of long range outcomes of symptom management, employment and independent living based upon the needs of the client.
- Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
- Help remove barriers for clients, which may include helping clients participate in community or social service programs and referring clients to educational or working programs.
- Assist clients with transportation barriers as identified in their treatment plan. This includes transporting clients in the employee's personal vehicle to various appointments and area resources.
- Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
- Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.
Requirements of the Position
- 4 year degree or 4 years of equivalent experience in lieu of degree.
- A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours which includes transporting clients in personal vehicle.
- At least two (2) years clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.
- Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
- Excellent customer service skills with a recovery focus.
- Strong written, oral and interpersonal communication skills.
- Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.
Grow With Us
We’re committed to your professional development and will support your growth as a Community Support Specialist through training, collaboration, and meaningful work.
Ready to join a team that’s passionate about people? Apply today and help make wellness accessible for all.