Application Development Engineer

The Application Development Engineer role exists to provide internal and field based support for our strategic machine vision related activities. This role will give the candidate first hand exposure to cutting edge emerging technologies, automation and industries which will define the future of American manufacturing. The ideal candidate should possess a positive attitude, a sharp brain, an appreciation of business development and a sense of urgency as much of their work will be pre-sales orientated. To help guide our customers through the sales process (from application development, online testing and through post-sales follow up), excellent analytical, technical, and communication skills are required as a pre-requisite.

• Provide product and application development support for customers and salespeople.
• Assist customers with the configuration and implementation of our vision and laser measuring products through parameter driven, simple script based and/or high end programming languages.
• Analyze, troubleshoot and support customer issues via phone and/or email.
• Maintain records of customer interactions and transactions, recording details of inquiries, requests, and complaints as well as actions taken.
• Provide on-site programming, application advice and training for customers.
• Conduct product application testing for customers / salespeople and create proposal reports from the results.
• Understand and observe company / department policies and procedures.
• Other duties or projects as assigned.

• High degree of attention to detail
• Ability to communicate complex ideas in a simplified fashion.
• Strong public speaking skills.
• Proficient business writing and oral communication skills.
• Ability to establish and maintain pleasant interpersonal relationships.
• Ability to organize and prioritize diverse set of projects, tasks, and activities for timely completion.
• Electronic/Electrical/Mechanical Engineering or Physics based background.
• Experience in automation technologies including Machine Vision, PLC’s and Industrial Robotics.
• Experience in C/C /C# or VB.NET programming languages.
• Knowledge of Microsoft-based applications, particularly Excel, Word, and PowerPoint.
• Integrity – job requires appropriate handling of confidential and sensitive information.
• Ability to travel – must be willing to attend 3-6 months training in our Chicago (Itasca) HQ.