What are the responsibilities and job description for the Dock Clerk position at Reddy Ice?
Job Requisition
JR22844
Worker Time Type
Full time
Worker Sub-Type
Regular
Shift
Job Description
POSITION PURPOSE
Maintain good customer relations and support the Plant Manager. Work performed has some variety but generally routine. Judgment must be used in handling cash and checks, pricing, rotating and ordering stock. Errors could result in stock returns, lost customers and accounting problems.
Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.
Duties & Responsibilities
Take daily counts of inventory. Answer customer calls Contact route driver and distributor of service needed in the field. Help control and maintain ALL vault load outs and load sheet. Verify company route returns and load outs. Responsible for company route money verification Help control the cleanliness of dock office and dock loading area. Make and assume other duties and responsibilities required or assigned by management. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards. Maintain high safety standards. Safety is personal for us all.
CONTACTS
Internal: Plant Engineer & other dock personnel
External: Dock customers, distributors and vendors
Education & Experience
High school diploma or equivalent. Must be able to read, write and calculate basic math. Minimum three months of retail experience. Must be able to operate cash register and use calculator (not by touch).
SUPERVISORY RESPONSIBILITY
Skills & Abilities
No lead or supervisory responsibility.
Working Conditions/Physical Requirements
Must be able to bend, lift and carry objects to stock shelves and on occasion move and cut block ice. Non-air-conditioned work area with one open side exposed to temporary changes going in and out of cooler and vault. Hazards consists of working in unsecured area, slippery floors, temperature changes, heavy weights – 300 lb block ice and use of saw to cut ice. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
Location
Houston
City
Houston
State
Texas
JR22844
Worker Time Type
Full time
Worker Sub-Type
Regular
Shift
Job Description
POSITION PURPOSE
Maintain good customer relations and support the Plant Manager. Work performed has some variety but generally routine. Judgment must be used in handling cash and checks, pricing, rotating and ordering stock. Errors could result in stock returns, lost customers and accounting problems.
Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.
Duties & Responsibilities
Take daily counts of inventory. Answer customer calls Contact route driver and distributor of service needed in the field. Help control and maintain ALL vault load outs and load sheet. Verify company route returns and load outs. Responsible for company route money verification Help control the cleanliness of dock office and dock loading area. Make and assume other duties and responsibilities required or assigned by management. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards. Maintain high safety standards. Safety is personal for us all.
CONTACTS
Internal: Plant Engineer & other dock personnel
External: Dock customers, distributors and vendors
Education & Experience
High school diploma or equivalent. Must be able to read, write and calculate basic math. Minimum three months of retail experience. Must be able to operate cash register and use calculator (not by touch).
SUPERVISORY RESPONSIBILITY
Skills & Abilities
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to work in a constant state of alertness and safe manner.
- Ability to work in an unfatigued state.
- Ability to accurately gauge lengths of time and distance
- Ability to quickly store and recall instructions in one’s short-term memory.
- Ability to concentrate and perform tasks involving high levels of cognitive function and judgment.
- Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms.
- Demonstrate a caring, committed and concerned attitude about safety.
- Possess fast reflexes and unimpaired coordination and ability to rapidly respond to stimuli.
- Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform required functions.
- Ability to take prompt and appropriate response to operating conditions.
No lead or supervisory responsibility.
Working Conditions/Physical Requirements
Must be able to bend, lift and carry objects to stock shelves and on occasion move and cut block ice. Non-air-conditioned work area with one open side exposed to temporary changes going in and out of cooler and vault. Hazards consists of working in unsecured area, slippery floors, temperature changes, heavy weights – 300 lb block ice and use of saw to cut ice. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
Location
Houston
City
Houston
State
Texas
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