What are the responsibilities and job description for the Front Desk Medical Receptionist position at REDDING HEART CARE?
Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires excellent communication skills, attention to detail, and a strong ability to manage multiple tasks in a fast-paced environment. We are looking for someone with a minimum of 1 year in a medical setting. Must be familiar with electronic medical records and fluent in computers, word, excel, ect. We work out of E clinical works, experience in this EMR will receive priority, please notify us in your interview.
Duties
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage incoming calls with proper phone etiquette, directing calls to appropriate staff as necessary.
- Schedule appointments and maintain an organized calendar for medical staff.
- Handle patient check-ins and check-outs efficiently, ensuring all necessary documentation is completed.
- Maintain patient records with accuracy, adhering to health information management standards.
- Utilize medical office management systems, including Epic, for patient data entry and retrieval.
- Perform basic medical coding as needed for insurance purposes.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Ensure the front desk area is tidy and welcoming at all times.
Experience
- Proven experience in customer service roles, preferably in a medical or healthcare setting.
- Familiarity with medical office management practices and health information systems is highly desirable.
- Proficiency in phone etiquette and communication skills.
- Experience with 10 key typing for efficient data entry is a plus.
- Knowledge of medical coding principles is beneficial but not required.
- Strong organizational skills with the ability to multitask effectively in a busy environment.
If you are passionate about providing excellent service and thrive in a dynamic workplace, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist. We are a small team but strive for perfection. We are big on team work. Join our Team. Please note: You must pass a background check. You must be available for work A>S>A>P You must be able to work FULL TIME HOURS From 8AM to 5PM if you can't meet ALL terms, no need to apply. Thank you
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
Medical Specialty:
- Cardiology
Work Location: In person
Salary : $18 - $21