What are the responsibilities and job description for the Branch Manager position at Redd Pest Solutions?
Position Summary
The Branch Manager has the overall responsibility of ensuring branch profitability, expense, customer service, and productivity goals are met. The Branch Manager readily promotes the organization’s mission and philosophy and ensures the highest level of customer service. The Branch Manager trains, coaches, and develops staff, sets performance guidelines, and continuously measures performance against plans and objectives.
The Branch Manager reports to the General Manager and supervises/ manages other branch employees directly.
Experience, Education, and Skills Required
High school diploma or equivalent required. Bachelor’s degree in business or related field preferred. Minimum of five (5) years’ pest-related experience plus five (5) years’ general management experience, or the equivalent, strongly preferred. Prior successful experience recruiting, interviewing, hiring, coaching, training, and developing people required. Numerical aptitude and good judgment required. Knowledge of budget forecasting and P&L analysis required. Excellent verbal and written communication skills required. Must have prior experience establishing and maintaining positive, ongoing, professional relationships with customers. Must exhibit professional image, credibility, integrity, problem-solving, organizational, prioritization, and follow-through skills. Must have the
ability to execute goals required. Must possess a valid driver’s license and meet company driving standards. Computer proficiency (spreadsheet and word processing) required.