What are the responsibilities and job description for the Registered Nurse (RN) Clinical Field Staff Liaison position at Redcrest Hospice LLC?
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Registered Nurse (RN) Clinical Field Staff Liaison Monday - Friday, 8:00am - 4:30pm, rotating remote on-call. Agency: Redcrest Home Health, LLC Location: Bloomington, IN Schedule: SUMMARY: The RN Clinical Field Staff Liaison - Hospice (CFSL) provides support for personnel and patient care services. The CFSL is responsible for reviewing compliance, quality and safe delivery of services by following clinical processes. The company adopts the Nursing scope of practice as outlined by the State for its licensed nursing personnel. Provides backup to the Clinical Manager and Program Assistants as needed. QUALIFICATIONS & ATTRIBUTES: Current RN license in the state of employment 3 years experience as an RN, with at least one year in Hospice Strong critical thinking skills with the ability to problem solve clinical needs Ability to create positive impressions and communicate with a variety of people Exemplary communication skills and customer focus Ability to remain calm, have patience and be accommodating Compassionate and caring while working with patients, families, and all other customers Ability to resolve conflict using conflict management skills Knowledgeable on nursing best practices and able to make appropriate nursing judgments Detail-oriented and observant Ability to synthesize complex medical information and escalate to Clinical Management Ability to prioritize and be timely Ability to clinically support the needs of the department to ensure team goals are met timely Takes advantage of available resources (individuals, processes, departments, and tools) to complete work effectively and efficiently Applies fact-based knowledge of technical skills and business understanding Ability to follow directions and work as a team member Valid driver’s license and auto insurance. MAJOR AREAS OF RESPONSIBILITY: Ensure quality and safe delivery of hospice services for the patient from beginning to end of their service. Collaborates with Agency Clinical Manager and Medical Director to facilitate hospice care and ensure compliance Meet and exceed quality indicators Collaborates with intake, providing daily support, managing assignment volume based on staffing availability Completes RN Clinical Manager workflow when needed to ensure timeliness of completion as well as identify education needs for field clinicians for escalation to Clinical Managers. Focus on Key Performance Indicators as assigned Assist with implementation of quality improvement programs in the field Participates in on-call rotation, and patient staffing as needed to manage staffing needs and patient related issues Completes field visits as needed Participates in managing cost of goods working with monitoring supply costs, DME costs, medication costs Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families Assist with monthly IDG meetings when needed Reviews clinical documentation in accordance with agency protocol and Medicare/Federal guidelines Maintains active RN license in state of employment Participates in in-service program development Consistently demonstrates core values and maintains a professional appearance as a representative of the company Understands, implements and practices policies and procedures for agency operation Assists in new hire orientation when needed All other duties as assigned MANAGEMENT RESPONSIBILITY: None HEALTH QUALIFICATIONS: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. Below are minimal knowledge/physical requirements of this position. Constantly (66%-100%)Reading, Speaking, Writing English Communications Skills Computer/PDA Usage Sitting Hand/finger dexterity Hearing/Seeing Hearing in person Hearing on the phone Talking in person Talking on the phone Vision for close work Frequently (34%-66%)N/A Occasionally (2%-33%)Walking Bending Standing Driving Lifting up to 50 lbs. with or without assistance Stretching/Reaching Climbing Stooping (bend at waist)Distinguish smell/taste Rarely (1% or less)N/A #INDRED2 We’ll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer. ASHN will never ask, nor require a candidate to provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact jennifer.sanchez@ashealthnet.com to validate the request Alternate Solutions Health Network collaborates with health systems in joint venture partnerships to create a post-acute care solution to deliver efficient centralized operations that is patient focused. Our company has been dedicated, since the very beginning, to transforming the quality of care for our team and our patients.