What are the responsibilities and job description for the Insurance Customer Service Agent position at RedBalloon?
Company: Troy Insurance
RedBalloon posts jobs on behalf of client companies
Job Summary
We are seeking a friendly, reliable, detail-oriented Insurance Customer Service Agent. We are looking for you to communicate well, solve problems efficiently, and reliably protect our clients.
Responsibilities
Required
RedBalloon posts jobs on behalf of client companies
Job Summary
We are seeking a friendly, reliable, detail-oriented Insurance Customer Service Agent. We are looking for you to communicate well, solve problems efficiently, and reliably protect our clients.
Responsibilities
- Prioritize client issues with a sense of urgency
- Create meaningful relationships with clients and team members
- Correspond with clients and carriers to give quotes, change policies, answer questions, make payments, write claims, and renew policies
- Manage multiple client deadlines with militant attention to detail
- Analyze potential and current client insurance needs
- Become a product expert on various carriers and plans to better serve your client base
Required
- 2 years minimum experience in a customer facing role
- Recommendations from previous employers
- Excellent verbal and written communicator
- Personable, friendly, and cheerful
- Thinks like an owner
- High School Graduate
- Licensed in the state of Idaho
- College Graduate
- Financial industry experience, especially in a customer-facing role
Salary : $42,500 - $47,500