What are the responsibilities and job description for the Salesforce Business analyst position at RED7 Technologies?
Company Description RED7 Technologies is an IT services company focused on delivering tailored development, management, and consulting solutions. The organization helps clients address complex content, infrastructure, learning, and analytics needs with reliable, high-quality outcomes. Team members collaborate closely with clients to design solutions that fit specific business goals and environments. RED7 Technologies values long-term partnerships built on trust, technical expertise, and consistent success.
Role Description The Salesforce Business Analyst contract role is a remote position responsible for translating business needs into effective Salesforce solutions. This role involves gathering and documenting business requirements, analyzing current processes, and identifying opportunities for improvement within Salesforce and related workflows. The individual will work with stakeholders to configure and optimize Salesforce.com, support testing and validation of changes, and create clear documentation and training materials. Day-to-day tasks include conducting stakeholder interviews, preparing detailed functional specifications, collaborating with administrators and developers, and monitoring implemented solutions to ensure they meet business objectives.
Qualifications
Role Description The Salesforce Business Analyst contract role is a remote position responsible for translating business needs into effective Salesforce solutions. This role involves gathering and documenting business requirements, analyzing current processes, and identifying opportunities for improvement within Salesforce and related workflows. The individual will work with stakeholders to configure and optimize Salesforce.com, support testing and validation of changes, and create clear documentation and training materials. Day-to-day tasks include conducting stakeholder interviews, preparing detailed functional specifications, collaborating with administrators and developers, and monitoring implemented solutions to ensure they meet business objectives.
Qualifications
- Strong Salesforce.com Administration skills, including configuration, user management, and data maintenance.
- Demonstrated Business Analysis experience with requirements gathering, stakeholder engagement, and solution documentation.
- Excellent Analytical Skills to interpret data, evaluate business needs, and recommend actionable improvements.
- Proven ability to define and manage Business Requirements and translate them into functional and technical specifications.
- Experience mapping and optimizing Business Process flows, especially in CRM and sales/service environments.
- Effective communication and collaboration skills for working with cross-functional and remote teams.
- Experience with Salesforce clouds (e.g., Sales Cloud, Service Cloud) and related integrations is beneficial.
- Bachelor’s degree in Business, Information Systems, or a related field, or equivalent practical experience.
- Relevant Salesforce certifications (e.g., Salesforce Administrator, Business Analyst) are a plus.