Transportation Driver Full Time Monday

Job Summary

The Donation Pickup Driver plays a critical role in the organization's mission to collect donated items and turn them into funds for our charitable partners.

This position requires a dependable and organized individual with excellent communication and interpersonal skills, as well as a strong commitment to providing exceptional customer service.

Safely operate a donation pickup vehicle, following all traffic rules and regulations.

Follow pickup routes efficiently to maximize the number of donations collected and minimize travel time.

Communicate with donors and execute pickups in a courteous and professional manner.

Loads and unloads donated items into the pickup vehicle.

Ensure donated items are handled with care and securely packed to prevent damage during transportation.

Maintain a clean and organized donation pickup vehicle, conducting regular inspections and reporting any maintenance or safety issues.

Keep accurate records of donations received, including item descriptions and donor information.

Provide exceptional customer service, thanking donors for their contributions and representing the organization in a positive manner.

Report any extraordinary or valuable donations to management.

Follow health and safety protocols when handling potentially hazardous materials or sensitive items.

Efficiently and safely unload donated items from the pickup vehicle upon returning to the store, ensuring items are organized and placed in designated areas for sorting and processing.

Stay informed about the organization's mission and goals to effectively communicate with donors and the public.

Attend training sessions and meetings as required to improve skills and stay updated on procedures and policies.

Key Responsibilities:

• Safely operate a donation pickup vehicle, following all traffic rules and regulations
• Follow pickup routes efficiently to maximize the number of donations collected and minimize travel time
• Communicate with donors and execute pickups in a courteous and professional manner
• Loads and unloads donated items into the pickup vehicle
• Ensure donated items are handled with care and securely packed to prevent damage during transportation
• Maintain a clean and organized donation pickup vehicle, conducting regular inspections and reporting any maintenance or safety issues
• Keep accurate records of donations received, including item descriptions and donor information
• Provide exceptional customer service, thanking donors for their contributions and representing the organization in a positive manner
• Report any extraordinary or valuable donations to management
• Follow health and safety protocols when handling potentially hazardous materials or sensitive items
• Efficiently and safely unload donated items from the pickup vehicle upon returning to the store, ensuring items are organized and placed in designated areas for sorting and processing
• Stay informed about the organization's mission and goals to effectively communicate with donors and the public
• Attend training sessions and meetings as required to improve skills and stay updated on procedures and policies

Qualifications:

• Valid driver's license 3 years
• Clean driving record and ability to pass a motor vehicle records check
• Ability to operate a box truck in a safe and efficient manner
• Knowledge of traffic laws and regulations related to driving a large commercial vehicle

Physical Requirements:

• Ability to lift up to 70 pounds and carry it for short distances
• Physical stamina to stand, walk, climb, and bend for extended periods of time
• Ability to operate heavy machinery, including box trucks and compactors
• Visual acuity to read road signs, maps, and operating instructions
• Good hand-eye coordination and manual dexterity for operating truck controls and handling bags and boxes
• Strong back and abdominal muscles to maintain proper posture while operating equipment and lifting heavy objects
• Ability to work in all weather conditions, including extreme heat, cold, rain, and snow
• Ability to tolerate exposure to unpleasant odors, hazardous materials, and potentially dangerous situations
• Good hearing to detect warning signals and communicate effectively with coworkers and supervisors

Work Environment:

The work environment is dynamic and characterized by a consistently busy atmosphere.

The ability to thrive in a fast-paced and busy environment is essential for this role.

The work environment is noisy.

The ability to work effectively in a noisy environment is a requirement for this role.

The work environment is characterized by bright lighting throughout the front and back of store.

The ability to work effectively in a bright environment is a requirement for this role.

Interactions with Others:

The role involves regular interactions with customers, donors, and coworkers.

Fostering a collaborative and customer-focused environment is essential for this role.

Effective communication and interpersonal skills are a requirement for this role.

Flexibility:

The nature of this role requires a high degree of flexibility.

Employees may be asked to switch tasks based on operational needs.

Employees are expected to work in all areas as assigned, contributing to a well-rounded and collaborative team environment.

Language Requirements:

A fundamental understanding of written and spoken English is necessary.

The ability to communicate verbally and in writing in English is necessary.

Scheduling Requirements:

Donation Pickup Drivers are typically scheduled to work Monday - Friday, 7am - 3:30pm.

Other Requirements:

Dependability: Effective performers demonstrate regular and punctual attendance.

Integrity: Effective performers think and act ethically and honestly.

Customer Focus: Effective performers possess a strong customer focus.

Humility: Effective performers recognize one's own limitations.

Adaptability: Effective performers are adaptable.

Attention To Detail: Effective performers observe details.

Inclusion: Effective performers create and participate in an inclusive environment.

Team Player: Effective performers are team oriented.

Informal Communication: Effective performers clearly and articulately convey information to others.

Resilience: Effective performers are able to recover from mistakes.

Professionalism: Effective performers conduct themselves in a manner that is consistent with organizational values.