What are the responsibilities and job description for the Wine Steward position at Red Wagon Shoppe?
A Wine Steward is capable of discussing, buying and serving all kinds of wine. A Wine Steward is comfortable to talk with customers and capable of giving recommendations to fit the customers’ tastes.
WSET Level One Certification Preferred
Duties & Responsibilities
- Greet guests and pour wines according to established wine tasting procedures
- Describe wines, winemaking techniques and winery history
- Suggests and sells wine, wine tasting experiences, wine clubs and non-wine products
- Conduct guided tours, as needed, answer questions and provide general tourist information
- Handle routine POS transactions, including operating cash register, processing returns, discounts, employee purchases, etc.
- Stay current on winery/wine knowledge and be able to multitask
Skills
- Communication
- Thorough and Organized
- Professional
- Computer literacy and knowledge of Word Perfect and Excel is preferred
- Experience with Micros point of sales equipment is preferred
REQUIREMENTS
- Proficient in English
- Minimum of two years’ experience as a Wine Steward or Bartender
- Supervisory knowledge in running a shift or managing and servicing a large service bar
- Proven track record in meeting and exceeding revenue targets, service standards and guest satisfaction results
- Above industry average knowledge of beverage and wine products is required
- WSET Level One Certification
Since opening its doors in 1965, the Red Wagon Shoppe has been Michigan's leading retailer of premium wine and spirits, domestic and craft beers, and world-class cigars. We always want to provide the best experience to our customers.
Salary : $39,522 - $54,266