Sales Performance Manager, Bilingual | Home Services

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

This role requires professional proficiency in both English and Spanish. Fluency in Spanish (spoken and written) is required.

Red Ventures is looking for a dynamic and experienced Sales Performance Manager to join our team. In this role, you’ll partner with internal and external sales leaders to identify performance opportunities, improve staffing effectiveness, and drive key sales KPIs including compliance and customer satisfaction.

What You'll Do

• Bilingual (English/Spanish) required to effectively manage client communications and relationships.
• Help lead and develop external sales teams to reach business specific KPIs
• Understand the importance of balancing both strong performance with compliant behaviors and strong customer service
• Evaluate performance data to identify opportunities to increase additional revenue
• Communicate with partners around sales strategy, staffing, product changes, etc.
• Review sales calls and identify potential improvements to sales performance, compliance, and internal technology
• Motivate external sales leaders to achieve business objectives
• Foster an inclusive environment and be an active participant of highly engaged teams
  
  

What We're Looking For

• Bachelor's degree in Marketing, Management, Business, Finance, or equivalent
• Minimum of 2 years of relevant experience; Call center management experience preferred
• Bilingual fluency in both English and Spanish is a plus
• Proficiency in Microsoft Office, Excel, PowerPoint, G-Suite, Email, Web, and Social Skills
• Strong analytical skills with a data-focused mindset
• Excellent written, verbal, and relationship-building communication skills
• Ability to think creatively and make strategic decisions
• Strong organizational and time management skills
• Ability to work independently and in a team environment
• Comfortable traveling to partner locations and conducting one-on-one and group meetings with partners
  
  

If you are a strategic leader with a passion for driving business growth and fostering strong partnerships, we would love to hear from you. Join us at Red Ventures and be part of a dynamic team dedicated to success. Apply now!

Compensation

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $60,000 - $86,000 per year
  
  

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
  
  

Who We Are

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

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