What are the responsibilities and job description for the Front Desk Clerk position at Red Top Mountain State Park?
At lovely Red Top Mountain State Park, we are searching for a trust-worthy and driven individual to join our team as Part-Time Front Desk Clerk. Our ideal candidate prefers a fast-paced and goal-oriented environment. This part-time position offers up to 29 hours weekly. This position has a flexible schedule, however the ideal candidate must be able to work some weekends and holidays. The position starts at $11.00 per hour.
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws, OEO/DFWP. Whether you are searching for an extra source of income, seeking to gain work experience, or looking to begin a career with Georgia Department of Natural Resources, we hope you come to the park and fill out an application today!
A pre-employment background screening will be conducted.
Responsibilities:
- Greet and welcome visitors in a friendly and professional manner
- Check-in campground and cottage visitors, ensuring accuracy of information and providing necessary assistance
- Answer phone calls and respond to inquiries, providing information about campsites, cottages, rates, and availability
- Handle visitor complaints or concerns, resolving issues promptly and ensuring satisfaction
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Restock retail area including drinks, apparel, and firewood
Experience:
- Previous experience working at the front desk of a hotel or similar establishment is preferred
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Proficiency in using phone systems and computer software for reservations and retail
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information and transactions
If you are a friendly, customer-oriented individual with a passion for hospitality, we would love to have you join our team as a Front Desk Clerk. Apply now to be part of our dedicated team committed to providing exceptional customer service.
Job Type: Part-time
Pay: $11.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Free parking
Schedule:
- Day shift
Work Location: In person
Salary : $11