What are the responsibilities and job description for the Retail Team Member position at Red Star Vapor?
Red Star Vapor is more than just your neighborhood vape shop. We set the bar by embodying a servant leadership mentality. Working on the floor and being in constant contact with customers, the key holder and assistant managers lead by example with a heavy emphasis on service. We strongly believe and display a passion unmet within the industry with a core belief that customer service comes first and foremost.
Your individual responsibilities will include meeting store objectives, overseeing daily store operations, motivating, mentoring, and coaching your team and fostering a customer-focused culture while building lasting relationships with our customers.
Key Holder/Team Member Job Responsibilities:
- Provide active supervision and direction of sales associates
- Support daily priorities to optimize the customer experience and increase sales with the customer mindset as a priority.
- Recognize and develop staff as needed. Ensuring everyone has the knowledge to succeed.
- Lead shop activities to ensure customer readiness and exceptional presentation standards are being met.
- Leads by example, ensuring a lasting impression is presented to anyone and everyone who walks into the store.
- Helps build a proactive and solution oriented customer centric culture within the shop.
- Have a deep understanding and know how of products carried within Red Star Vapor. Being able to teach and coach team members and customers on those products.
- Have a practical knowledge of store systems and ability to educate sales associates in best practices.
- Handle various responsibilities related to the physical operation of the store, including activities required to open and close the shop, as well as involvement in daily operational functions.
- Maintain and keep store both clean and organized at all times.
- Place and complete orders on time while maintaining accurate inventory levels
- Communicate additional product and store needs to Store Manager.
- Prevents and minimizes loss prevention as required.
- Regular, dependable attendance & punctuality.
Job Type: Full-time
Pay: From $15.16 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15