What are the responsibilities and job description for the Dispatcher position at Red Rooster Bedding?
The Dispatcher will coordinate and schedule drivers for pick-up and delivery in a safe, efficient, and timely manner.
Responsibilities and Duties:
- Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
- Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
- Consolidates orders into truckloads for specific destinations.
- Anticipates weather complications along routes and at the drivers' destinations; communicates delays and route changes as necessary.
- Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
- Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
- Monitors drivers' working hours to ensure compliance with federal and state laws and regulations.
- Oversees maintenance and repair schedules for vehicles.
- Performs other related duties as assigned.
Required Skills and Abilities
- Evidence of clear thinking, clear speaking, and an ability to work with a variety of types of people to achieve common goals.
- Experience using complex systems and strategies to organize, prepare, and assign routes to fulfill customer needs.
- Strongly independent, resourceful thinking, clear, logical, no-nonsense communication about business issues, a driving sense of intensity, urgency, and strong goal accomplishment…getting things done that count every hour.
- Understanding of geographical area and mapping programs to facilitate efficient routing.
- Occasional ability to become immersed in the data, analytics, and the information necessary to achieve our business goals and customer satisfaction.
- Proficient with or able to quickly learn dispatch and recordkeeping systems.
- We will perform a behavioral and cognitive assessment on all candidates prior to consideration for this position.
- Ability to operate with structure, but not to be bound or inhibited by them.
- Ability work at a fast pace while under pressure with changing priorities while maintaining flexibility.
- Proficient computer skills including Microsoft Office Suite and APS systems.
- Multiple aptitude and skills tests required, including Excel for simple formulas/pivot table assessment and typing at least 40 WPM.
- Thorough understanding of shipping industry.
- You must be able to take calls on night and weekends as you will have to dispatch when needed.
- Strong leadership skills to ensure compliance with laws, regulations, policies, and assignments.
- Be a self-starter with excellent attention to detail.
- Must be customer/supplier focused with a passion for taking care of their needs.
- Be available for emergency calls 24/7.
- Must be able to work at a fast pace while managing and adapting to multiple priorities.
- Must be able to direct, guide, and coach employee efforts in a manner that does no discourage them.
Education requirements
- High school diploma or equivalent required; Associate's degree or higher in Transportation, Logistics, or related field preferred.
- At least three years of related experience and execution of similar duties in warehouse/freight operations required.
Physical requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to work in a dusty environment.
- Must be able to lift up to 15 pounds at times.
Job Type: Full-time
Annual Salary: $65,000, however pay will be determined by the candidate's related work experience.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account
- 401(k)
- 401(k) matching
- Paid time off
Work Location:
- In Person in Borden, IN 47106: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Pay: $ $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Diesel Mechanic: 4 years (Required)
Work Location: In person
Salary : $65,000