What are the responsibilities and job description for the Front Desk Clerk position at Red Roof Inns, Inc.?
We are looking for a Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent customer service, answering phones, taking reservations, and assisting guests with check-in and check-out. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. We are looking for someone who is organized and detail-oriented and who is passionate about providing exceptional customer service.
Responsibilities:
- Greet guests and provide them with information about the hotel.
- Answer phones and respond to inquiries from guests and potential customers.
- Process payments for guests and manage their accounts.
- Maintain a neat and organized front desk area.
- Handle customer complaints in a professional manner.
- Assist with check-in and check-out procedures.
- Provide guests with directions to local attractions.
Job Types: Full-time, Part-time
Pay: $16.50 - $17.00 per hour
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person
Salary : $17 - $17