What are the responsibilities and job description for the Front Desk Associate position at Red Roof Inn Painted Post?
Job Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with reservations and provide information about hotel services
- Handle guest requests promptly and courteously
- Process payments and maintain accurate records
- Perform night audit duties as required
Requirements:
- Previous experience in guest relations or hospitality preferred but not required
- Proficiency with phone systems and hotel management software
- Excellent phone etiquette and communication skills
- Strong customer service orientation
- Able to work in weekends and Holidays
- Ability to work night shifts as needed
Join our team and enjoy a rewarding career in the hospitality industry!
Job Type: Part-time
Pay: From $16.30 per hour
Benefits:
- Employee discount
- Free parking
Application Question(s):
- Are you available to work during Weekends and Holidays?
Ability to Commute:
- Painted Post, NY 14870 (Required)
Work Location: In person
Salary : $16